Nathali Diaz
Summary
I am a 21 year old who enjoys new experiences and is open open-minded. I am looking forward to working long term. I am also a nail technician and have worked with a variety of different people and personalities so I am good when it comes to working with people. I’m always observant of my surroundings, I am responsible and accountable as well. I work and play by the rules.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Officer
ATF
LOSANGELES
10.2025 - Current
- Monitored facility access and ensured compliance with security protocols.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Conducted regular patrols to enhance safety and deter unauthorized activity across facility grounds.
- Responded promptly to alarms and incidents, coordinating with local law enforcement.
- Ensured surveillance equipment functionality for continuous monitoring, supporting prompt incident response.
- Facilitated a positive first impression by greeting staff, guests, vendors, and contractors at the facility entrance.
- Verified photo IDs and tickets to allow guests passage.
Jewelry Sales Associate
Star Fine Jewelry
LOSANGELES
06.2024 - 12.2025
- Guided customers in selecting jewelry pieces that aligned with their preferences, enhancing satisfaction.
- Educated clients on gemstone properties and metal types for informed purchases.
- Curated visually appealing merchandise displays to elevate overall customer experience.
- Answered store and merchandise questions and led customers to wanted items.
- Responded to store and merchandise inquiries, directing customers to desired items efficiently.
- Cleaned shelves, counters and tables to maintain organized store.
Front of House Employee
CHD
LOSANGELES
05.2024 - 10.2024
- Greeted customers warmly, creating a welcoming atmosphere that enhanced their dining experience.
- Greeted customers and provided friendly customer service.
- Managed front desk operations to ensure smooth guest check-in and inquiries.
- Managed phone calls, reservations, and inquiries, streamlining communication to improve guest service.
- Coordinated dining room setup for events and peak service times to ensure optimal guest flow and satisfaction.
- Provided menu information and recommendations to guests for informed choices.
- Handled cash transactions accurately at the register during busy shifts.
- Resolved customer complaints promptly to ensure satisfaction during their visit.
Class Instructor
Beyond the Bell, Youth Development Program
LOSANGELES
04.2024 - 07.2024
- Developed and implemented lesson plans for each class session.
- Created engaging lesson plans for youth to promote active participation before school hours.
- Facilitated interactive activities to enhance students' social skills and teamwork.
- Coordinated group projects that fostered creativity and critical thinking among participants.
- Implemented behavior management strategies to maintain a positive classroom atmosphere.
- Monitored student progress, offering constructive feedback to enhance learning outcomes.
Education
Esperanza College Prep
LOSANGELES, CASkills
- Security guard license
- Customer service
- Cash handling
- Clear communication
- Bilingual communication
- Observant
- Team collaboration
- Conflict resolution
- Punctuality and reliability
- Time management
- Problem solving
- Team player attitude
Languages
Spanish
Native/ Bilingual
Certification
- Guard Card
- Food Handler Certification
Timeline
Security Officer
ATF
10.2025 - Current
Jewelry Sales Associate
Star Fine Jewelry
06.2024 - 12.2025
Front of House Employee
CHD
05.2024 - 10.2024
Class Instructor
Beyond the Bell, Youth Development Program
04.2024 - 07.2024
Esperanza College Prep