Nathalia Fernandes
Coconut Creek,FL
Summary
Operations and executive support professional with over 6 years of experience in business operations, financial coordination, and logistics. Demonstrated success in managing accounts receivable, purchase orders, invoicing, and collections in high-volume settings. Skilled in optimizing operational workflows and building strong client relationships across various sectors. Certified in CompTIA Project+, QuickBooks Online, and fluent in English, Portuguese, and Spanish.
Overview
8
8
years of professional experience
Work History
Executive Assistant / Business Operations Support
House of Ladders
South Florida
11.2024 - Current
- Supported executive-level administrative functions by managing multiple priorities and fostering strong client relationships to enhance service delivery.
- Managed daily business operations, logistics coordination, scheduling, purchase orders, invoicing, and vendor communication to ensure smooth operations in a fast-paced construction and equipment environment.
- Coordinate internal workflows and maintain accurate business documentation to support operational efficiency.
- Handle accounts receivable, collections, payment follow-ups, rental documentation, and operational administrative support.
Administrative Manager
Systech USA
Pompano Beach, FL
01.2024 - 12.2024
- Managed administrative operations, compliance documentation, and financial reporting to ensure regulatory adherence and support decision-making.
- Conducted audits and facilitated cross-department communication to streamline workflow and resolve bottlenecks.
- Coordinated government contracts and organized operational records to enhance transparency and accessibility.
Manager of Operations
Scheer USA / Zafill Distribution
Coconut Creek, FL
01.2021 - 12.2023
- Implemented process improvements that increased operational accuracy and supported efficiency goals.
- Coordinated operations, managed inventory, supported customers, and optimized workflows to enhance overall efficiency.
- Managed client relationships while processing returns, exchanges, and providing operational support.
Sales & Marketing Specialist
IMC Equity Group
Miami, FL
01.2018 - 12.2020
- Supported marketing initiatives and customer engagement through targeted social media communication and business development efforts.
- Collaborated with internal teams to enhance customer acquisition strategies, contributing to company growth.
- Developed marketing strategies to enhance brand awareness for IMC Equity Group.
- Coordinated sales campaigns to target diverse customer segments effectively.
- Conducted market research to identify trends and opportunities in the industry.
Education
Bachelor of Business Administration And Management - Project Management
Broward College
Fort Lauderdale, FL01-2027
Associate of Science - Business Administration – Management Specialization
Broward College
Fort Lauderdale, FL05-2025
Skills
- Operations support and project coordination
- Accounts management and collections
- Invoicing and purchase orders processing
- Client and vendor relations management
- Logistics oversight
- Schedule and calendar administration
- Compliance documentation management
- Process optimization strategies
- Customer service excellence
- Multilingual communication abilities
- QuickBooks Online usage proficiency
- Expertise in Microsoft Excel, Word, Outlook, Google Workspace, Adobe Acrobat, CRM systems, scheduling platforms
Websites
Certifications And Credentials
- CompTIA Project+ Certified
- QuickBooks Online Certified
- Florida Notary Public
- Remote Online Notary (RON), Florida
- Business Operations Technical Certificate, Broward College
- Business Management Technical Certificate, Broward College
- Business Specialist Technical Certificate, Broward College
- Entrepreneurship Technical Certificate, Broward College
- Accounting Technology Specialist Technical Certificate, Broward College
Languages
- Portuguese
- Spanish
- English
Software And Technical Skills
- QuickBooks Online
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Google Workspace
- Adobe Acrobat
- CRM Systems
- Scheduling & Administrative Platforms
Professional Highlights
- Managed accounts receivable, collections, invoicing, payment follow-ups, and operational documentation in fast-paced business environments.
- Coordinated logistics, scheduling, vendor communication, purchase orders, and rental documentation.
- Supported executive-level operations while managing multiple priorities and maintaining strong client relationships.
- Recognized for professionalism, adaptability, organization, and strong multilingual communication skills.
- Strong background in operations support, project coordination, business administration, and customer-facing environments.
Timeline
Executive Assistant / Business Operations Support
House of Ladders
11.2024 - Current
Administrative Manager
Systech USA
01.2024 - 12.2024
Manager of Operations
Scheer USA / Zafill Distribution
01.2021 - 12.2023
Sales & Marketing Specialist
IMC Equity Group
01.2018 - 12.2020
Bachelor of Business Administration And Management - Project Management
Broward College
Associate of Science - Business Administration – Management Specialization
Broward College