Nathalia Gianuario
Boise,ID
Overview
3
3
years of professional experience
Work History
Support Staff Member
MAP Brewing
Bozeman, MT
12.2024 - 07.2026
- Provided professional customer service and resolved inquiries promptly.
- Supported daily operations, including inventory, ordering, and product displays.
- Maintained clean, organized, and efficient work areas.
- Greeted visitors, answered calls, and directed inquiries appropriately.
- Communicated with clients and staff to relay information and messages.
- Trained new employees on company procedures and safety protocols.
- Managed office supplies and maintained accurate CRM records.
Support Staff
Ale Works
Bozeman, MT
08.2024 - 10.2024
- Executed day-to-day floor tasks to ensure smooth operations.
- Provided customer service support to enhance client satisfaction.
- Facilitated conflict resolution to maintain positive team dynamics.
- Applied problem-solving skills to address operational challenges.
- Demonstrated professionalism in all interactions with clients and colleagues.
- Thrived in stressful environments to maintain productivity and focus.
- Excelled in fast-paced environments to meet tight deadlines.
- Utilized verbal and written communication skills to convey information clearly.
Cashier
Ace Hardware
Belgrade, MT
04.2024 - 06.2024
- Greeted costumers with prompt and friendly service
- Greeted customers with prompt and friendly service
- Maintained organized checkout area to ensure efficient transactions
- Operated point-of-sale system to process transactions
Sales Associate/Cashier
Buckle
Bozeman, MT
09.2023 - 12.2023
- Tracked customer orders and resolved issues during order fulfillment to ensure timely delivery
- Clarified customer inquiries by coordinating with support on unanswered questions from online FAQs
- Operated point-of-sale system to process transactions efficiently
- Built personal connections with customers, enhancing overall service experience
Car Wash Attendant
Avis Budget Group
Belgrade, MT
06.2023 - 08.2023
- Executed company policies, procedures, and safety standards to maintain the cleanliness and safety of the office and equipment.
- Operated high-pressure wash systems and automated equipment for optimal vehicle cleaning.
- Inspected vehicles for cleanliness and quality, ensuring adherence to company standards.
- Maintained supply inventory, coordinating timely replenishment of cleaning agents and tools.
Education
High School Diploma -
Belgrade Highschool
Belgrade, MT06-2025
Associate of Science - Psychology
Montana State University
Bozeman, MTAssociate of Science - Psychology
Boise State University
Boise, ID06-2029
Skills
- Restaurant experience
- Food service
- Food service experience
- Time management
- Inventory management
- Communication skills
- Active Listening
- Adaptability
Timeline
Support Staff Member
MAP Brewing
12.2024 - 07.2026
Support Staff
Ale Works
08.2024 - 10.2024
Cashier
Ace Hardware
04.2024 - 06.2024
Sales Associate/Cashier
Buckle
09.2023 - 12.2023
Car Wash Attendant
Avis Budget Group
06.2023 - 08.2023
High School Diploma -
Belgrade Highschool
Associate of Science - Psychology
Montana State University
Associate of Science - Psychology
Boise State University