Nathalia Gil
Oxnard
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Proficient at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
6
6
years of professional experience
Work History
Design Consultant
Floor & Decor
02.2025 - Current
- Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
- Worked with client via email, phone and in-person to collect information to complete designs
- Developed innovative design concepts to meet clients'' unique needs and preferences.
- Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
- Optimized space planning for improved functionality in both residential and commercial spaces.
- Worked with homeowners to design their house layouts that fit their needs.
Sales Associate /Assistant Manager
Spencers Gifts
08.2023 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Cashier /Car Wash Attendant
Waterdrops Express Car Wash
07.2021 - 12.2023
- Greeted customers and answered questions regarding services offered.
- Provided information about additional servies available at the car wash facility.
- Operated car wash machinery and monitored its functionality.
- Managed customer complaints and provided satisfactory solutions.
- Replenished supplies and reported low inventory levels to management.
- Organized supplies needed for each job, including soap, water hoses, brushes and rags.
- Maintained a clean, organized and safe work environment.
Sales Associate /Customer Service Cashier
The Home Depot Inc
09.2020 - 06.2021
- Built and maintained productive relationships with employees.
- Stocked shelves, rack,cases, bins,and tables with new transferred merchandise.
- Adhered to company policies concerning returns, exchanges and refunds including proper documentation completion.
- Assisted customer with locating merchandise and answering their questions.
Furniture Sales Associate
Fine Living Liquidators
11.2019 - 05.2020
- Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
- Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
- Contributed to a positive and welcoming store environment through excellent customer service skills.
- Ticketed, arranged and displayed merchandise to promote sales.
- Collaborated with the delivery team to schedule and confirm delivery dates and times.
Education
Channel Islands High School
Oxnard06-2019
Skills
- Spanish speaker
- Money handling
- Promotional support
- Teamwork and collaboration skills
- Customer services
- Customer engagement
- Problem solving
- Graphic design
Timeline
Design Consultant
Floor & Decor
02.2025 - Current
Sales Associate /Assistant Manager
Spencers Gifts
08.2023 - 02.2025
Cashier /Car Wash Attendant
Waterdrops Express Car Wash
07.2021 - 12.2023
Sales Associate /Customer Service Cashier
The Home Depot Inc
09.2020 - 06.2021
Furniture Sales Associate
Fine Living Liquidators
11.2019 - 05.2020
Channel Islands High School
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