Douglas Siegel
Naples,FL
Summary
Strategic Car Sales professional with 25 years of experience in retaining top level clients. Excellent communication skills . Extensive knowledge of vehicles, including the different options and packages, that allows me to answer a wide range of questions from customers. Negotiating skills that allow me to find the right deal that meets the needs of both customers and dealership. Great team player. Driving to creating a memorable experience for clients.
Overview
1
1
Certification
Work History
Sales Consultant
Mercedes Benz Of Bonita Springs
Naples, FL
07.20-17 - 04.05-24
- Developed and implemented sales strategies to increase customer base and boost revenue.
- Maintained relationships with existing customers to encourage repeat and additional sales.
- Generated leads through cold-calling, networking, email campaigns.
Sales Consultant
Mercedes Benz of Fort Lauderdale
Fort Lauderdale, FL
06.2000 - 07.2017
- Greeted customers and provided exceptional customer service.
- Scheduled appointments for customers to review potential purchases in person and ensured that they had a satisfactory appointment.
- Followed up with customers after purchase to ensure a positive experience and investigated any grievances or other complaints.
- Researched vehicle releases to remain up to date on the latest products and trends
Sales Consultant
Mercedes Benz Of Pleasanton
Pleasanton, CA
01.2000 - 05.2000
- Greeted customers as they entered the dealership and answered questions about the options, prices, features, and availability of various vehicles.
- Provided detailed demonstrations of vehicle functionality and options, and facilitated test drives.
- Educated customers on leasing and financing options, and explained which vehicles fit their budget.
Sales Consultant
Volkswagen of Oakland CA
Oakland, CA
06.1997 - 12.1999
- Greeted customers as they entered the dealership and answered questions about the options, prices, features, and availability of various vehicles.
- Provided detailed demonstrations of vehicle functionality and options, and facilitated test drives.
- Educated customers on leasing and financing options, and explained which vehicles fit their budget.
Education
Bachelor of Science - International Finance
Bernand Baruch CUNY
New York, NY01-1989
Associate of Science - Criminal Justice
St Johns University
New York, NY05-1985
Skills
- Familiar with basic computer applications, as well as dealership software and database user interface
- Highly driven client satisfaction, ability to hear and understand the concerns of customers so that they feel more comfortable during the buying process
- Excellent communication skills
- Very strong negotiating skills
- Great team player
- Spanish speaker
Accomplishments
Excellent communication skills customer service skills to ensure that customers feel comfortable and are able to make an informed purchase.
Extensive knowledge of vehicles, including the different options and packages, that allows me to answer a wide range of questions from customers.
Negotiate deals on buying and leasing automobiles to the satisfaction of both the customer and the dealership
Consistently excellent CSI scores.
Languages
Spanish
Professional
Certification
- Mercedes Benz Master Certified .
- AMG Driving academy in Germany
- Quality by Design course in Germany
- Over 100 verified dealer rater reviews
References
References available upon request.
Timeline
Sales Consultant
Mercedes Benz Of Pleasanton
01.2000 - 05.2000
Sales Consultant
Mercedes Benz Of Bonita Springs
07.20-17 - 04.05-24
Sales Consultant
Mercedes Benz of Fort Lauderdale
06.2000 - 07.2017
Sales Consultant
Volkswagen of Oakland CA
06.1997 - 12.1999
Bachelor of Science - International Finance
Bernand Baruch CUNY
Associate of Science - Criminal Justice
St Johns University
- Mercedes Benz Master Certified .
- AMG Driving academy in Germany
- Quality by Design course in Germany
- Over 100 verified dealer rater reviews
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