Nathalie Avila
Fontana,CA
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
2
2
Languages
4
4
years of post-secondary education
2027
2027
years of professional experience
Work History
Learning Ambassador
Amazon
Jurupa Valley, CA
12.2020 - Current
- Analyzed student performance data to recommend targeted strategies that improved learning outcomes.
- Facilitated product knowledge training sessions for new employees, enhancing their understanding of standardized work.
- Collaborated with team members to streamline onboarding processes for new hires, improving their integration experience.
Icqa (Inventory Control and Quality Assurance
Amazon
12.2020 - Current
- Conducted inventory audits and cycle counts to identify and resolve discrepancies, ensuring high inventory accuracy.
- Maintained productivity and accuracy standards while managing large volumes of inventory data.
- Performed quality checks on inventory to ensure accurate record-keeping.
Problem Solver
Amazon
Jurupa Valley, CA
- Identified and corrected package, inventory, and routing issues to prevent delays and maintain accurate order fulfillment.
- Investigated and resolved RPN workflow exceptions by identifying root causes and determining appropriate corrective actions.
- Utilized Amazon’s internal systems to research package information, track inventory, and resolve discrepancies efficiently.
Education
Bachelor of Arts - Sociology
California State University, San Bernardino
San Bernardino, CA 08.2019 - 03.2023
Henry J Kaiser High School
Fontana, CASkills
- Training program implementation
- Data analysis
- Time management
- Inventory auditing
- Qualitative research
- Quantitative research
- Problem solving
- Data collection
- Data interpretation
- Relationship building
Languages
English
Professional
Spanish
Native/ Bilingual
Project Support & Process Improvement
- Collaborated with an Area Manager to develop and implement a process improvement project focused on reducing associate idle time and Time Off Task (TOT) at the start of shift.
- Identified opportunities to streamline start-of-shift processes and improve associate readiness, reducing idle time from approximately 10–15 minutes to 3–5 minutes.
- Contributed to improved labor efficiency and costs by minimizing non-productive time at the start of shift.
Timeline
Learning Ambassador
Amazon
12.2020 - Current
Icqa (Inventory Control and Quality Assurance
Amazon
12.2020 - Current
Bachelor of Arts - Sociology
California State University, San Bernardino
08.2019 - 03.2023
Problem Solver
Amazon
Henry J Kaiser High School