Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
Generic

Nathalie Bermudez

Springfield,VA

Summary

Dedicated and results-driven professional with a strong passion for delivering exceptional customer service that not only meets needs, but leaves a lasting positive impression. Consistently contributes to increased sales by building trust and strong rapport with customers. Friendly, reliable, and extremely organized, with a strong focus on maintaining a productive and professional work environment. I show up to work with a focused mindset—ready to get the job done, not to waste time!

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Gap
TYSONS, VA
01.2024 - Current
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Developed promotional strategies to increase sales volume.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed returns, exchanges, and refunds in accordance with company policies.

Sales Associate

Q Fashion
Tyson's Corner, VA
10.2023 - 01.2024
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed credit card transactions quickly and securely.
  • Conducted inventories on a regular basis to track stock levels.
  • Helped customers find specific products, answered questions, and offered product advice.

Server

IHOP
Burke, VA
08.2021 - 01.2024
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Team Member

Chic-Fil-A
Springfield, VA
12.2021 - 02.2023
  • Provided excellent customer service by greeting customers warmly and responding to inquiries promptly.
  • Ensured accuracy of orders by double-checking orders before serving them to customers.
  • Stocked condiments and other supplies in dining area.
  • Assisted coworkers during busy periods by taking orders or refilling drinks.

Education

Associate of Science - Psychology

Northern Virginia Community College
Annandale, VA
06-2027

High School Diploma -

Robinson Secondary School
Fairfax, VA
05-2025

Skills

  • Bilingual in Spanish
  • Computer skills
  • Attention to detail
  • Comfortable working in fast-paced environments
  • Collaboration
  • Customer service
  • First Aid/CPR
  • Organizational skills

Certification

  • Drivers License

Languages

Spanish
Native/ Bilingual

Affiliations

Babysit from time to time- usually kids that range from 1yr-10 yrs

References

References available upon request.

Timeline

Sales Associate

Gap
01.2024 - Current

Sales Associate

Q Fashion
10.2023 - 01.2024

Team Member

Chic-Fil-A
12.2021 - 02.2023

Server

IHOP
08.2021 - 01.2024

Associate of Science - Psychology

Northern Virginia Community College

High School Diploma -

Robinson Secondary School

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