Nathalie Cardenas
Miami,FL
Summary
Professional possessing versatile skills in problem- solving, and collaboration. Demonstrated ability in maintaining accurate records while adhering to HIPAA protocols. Recognized for adaptability and proactive approach in delivering effective solutions. Track record of effective communication with clients and team members to achieve goals and ensure smooth experiences
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Fitting Pieces Therapy Solutions
Miami, FL
10.2023 - 09.2025
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Developed rapport with patients and families, fostering trust and open communication essential to successful treatment outcomes.
- Used Software to document patient information, progress notes, and treatment plans.
- Assisted in implementing behavior intervention plans under supervision of licensed professionals.
- Supported patients in developing coping mechanisms, empowering them to manage stress and anxiety more effectively.
- Supported patient confidentiality in accordance with HIPAA regulations
Bookseller
Barnes & Noble
Miami, FL
11.2025 - 02.2026
- Assisted customers with book selections and recommendations based on interests
- Provided exceptional customer service through active listening, addressing concerns promptly and professionally.
- Organized and maintained inventory to ensure optimal stock levels
- Collaborated with team members to set up promotional displays and events
Real Estate Agent
PINNACLE REALTY
Miami, FL
07.2021 - 03.2025
- Built strong relationships with clients through effective communication and personalized service during the buying process.
- Wrote contracts to outline sales and purchases of properties.
- Coordinated appointments to show tenants and buyers prospective homes
Education
Associate - Psychology
Miami Dade College
Miami, FL06-2026
Pinecrest Preparatory Academy Charter High School
Miami, FL05-2019
Associate of Science - Radiation Therapy
Miami Dade College
Miami, FL2028
Skills
- Problem-solving
- Customer service
- HIPAA compliance
- Strong organizational skills
- Relationship building
- CPR Certification
- Verbal and written communication
- Microsoft office
- Adobe Photoshop certification
Certification
- RBT - Registered Behavior Technician
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bookseller
Barnes & Noble
11.2025 - 02.2026
Registered Behavior Technician
Fitting Pieces Therapy Solutions
10.2023 - 09.2025
Real Estate Agent
PINNACLE REALTY
07.2021 - 03.2025
Pinecrest Preparatory Academy Charter High School
Associate - Psychology
Miami Dade College
Associate of Science - Radiation Therapy
Miami Dade College