Highly motivated and dependable team player with 16 years experience in customer service. Detail-oriented with strong organizational skills. Experience in data collection and providing assistance and support to meet company goals.
Overview
16
16
years of professional experience
Work History
Volunteer Coordinator/Inventory Chair
Sowing Mustard Seeds Ministry
03.2022 - Current
Recruit, train and supervise new and existing volunteers
Coordinate and help execute weekly outreach events
Ensure there are enough volunteers for each event
Primary point of contact for all volunteers
Supervise weekly outreach events by placing volunteers in specific roles
Collaborate with and provide updates to committee chairs and board members during monthly meetings
Communicate new ideas and changes to existing guidelines and protocols
Provide ongoing support and assistance to fellow board members and volunteers
Assist in creating fundraising events
Receive and manage all inventory items
Inspect quality of items and discard items that do not meet satisfaction
Sort and organize inventory items during weekly outreach events
Certified Ophthalmic Assistant
Northpoint Eye Studio
09.2023 - 12.2023
Documented patient and family medical, ocular and social history
Trained patients on proper insertion, removal and care of contact lenses
Placed contact lens orders for patients
Conducted visual field testing for early detection of glaucoma
Measured Intraocular Pressure using Tonopen tonometry
Maintained inventory of medications and office supplies
Ordered, received and stocked trial contact lenses for office use
Assisted physician in performing in office lasers
Administered ocular medications
Performed all pretesting and radiofrequency procedures
Operated and maintained all ophthalmic equipments
Enhanced clinic efficiency by implementing new ideas to aid in smoother patient workflow
Scheduled appointments and addressed patient concerns by responding to messages
Certified Ophthalmic Assistant
Horizon Eye Care
06.2021 - 02.2022
Data review and collection of patient information which includes documentation of patient medical, ocular and social history
Administered ocular medications
Measured visual acuity and intraocular pressure using Goldmann and tonopen Tonometry
Assisted physician in performing in office minor procedures such as Anti VEGF injections and lasers
Performed refraction to obtain eyeglass prescriptions