Summary
Overview
Work History
Education
Skills
Timeline
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Nathalie Celis

Hawthorne

Summary

Dynamic and dependable professional with extensive experience at McDonald's, excelling in customer service and cash handling. Bilingual in Spanish and English, I effectively engage customers while ensuring accuracy in transactions. Recognized for leadership in training new team members and maintaining high standards of cleanliness and organization in a fast-paced environment.

Overview

3
3
years of professional experience

Work History

CREW MEMBER / CASHIER

McDonalds
Sylmar, CA
12.2022 - 07.2025
  • - Greet customers and take orders accurately and efficiently.
  • - Prepare and package food items according to McDonald’s standards.
  • - Maintain cleanliness and organization of the work area.
  • - Handle cash and card transactions, ensuring accuracy and efficiency.
  • - Assist in training new employees on company policies and procedures.
  • - Managed cash register operations and transactions.
  • - Provided friendly and efficient customer service.
  • - Resolved customer complaints and issues promptly.
  • Work effectively with team members to ensure smooth operations and a positive work environment.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Operated kitchen equipment safely to ensure food quality and safety standards.
  • Followed health and safety standards when handling food items.
  • Prepared ingredients for daily menu items in a fast-paced kitchen environment.

Education

High School Diploma -

Assurance Learning Academy High School
Sylmar, CA
05-2025

Skills

  • - Bilingual (Spanish/English)
  • - Customer Service
  • - Cash handling
  • - Teamwork
  • - Teamwork and collaboration
  • - Adaptability
  • - Multitasking and organization
  • - Attention to Detail
  • - Customer engagement
  • - Time Management
  • - Clear communication
  • - Problem-Solving
  • - Taking Orders
  • - Basic Math Skills
  • - Preparing drinks
  • - Cleanliness and Hygiene
  • - Packing orders for front/ drive thru/ deliveries
  • - Dependability
  • - Safe food handling
  • - Leadership qualities

Timeline

CREW MEMBER / CASHIER

McDonalds
12.2022 - 07.2025

High School Diploma -

Assurance Learning Academy High School