NATHALIE FARIA

• Informed potential clients about advantages of working with a Registered Representative.
• Enhanced client satisfaction through outstanding customer service.
• Networked within the local community and attended industry events to identify new business opportunities.
• Created tailored wealth management strategies aligned with client risk tolerance.
• Worked closely with compliance and operations departments to resolve concerns affecting client accounts.
• Participated in ongoing professional development opportunities to maintain licensure and continually improve financial expertise.
• Maintained strict compliance with industry regulations and company policies, ensuring a consistently professional approach to all aspects of the role.
• Improved client satisfaction by providing exceptional customer service and addressing individual financial needs.
• Identified new business opportunities by networking within the local community and attending industry events, leading to an expanded client base.
• Developed comprehensive wealth management plans tailored to client objectives.
• Collaborated with internal departments such as compliance and operations to address any concerns or issues impacting client accounts, ensuring a seamless customer experience.

Enabled clients to safeguard assets.

Designed comprehensive plans addressing all financial aspects for clients.

Fostered lasting relationships to adapt strategies to evolving goals and conditions.

• Built strong relationships with clients through consistent communication and excellent customer service.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
• Maintained high standards of customer service by building relationships with clients.
• Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
• Prepared and reviewed insurance applications to verify compliance with regulations.
• Built relationships with clients using active listening and issue resolution to provide excellent service.
• Expanded client base by actively prospecting for new business opportunities and generating referrals.

• Spearheaded initiatives aimed at reducing costs while maintaining quality standards, resulting in significant budget savings without compromising on deliverables.
• Cultivated strong relationships with stakeholders across the organization, fostering a culture of collaboration that facilitated successful project execution.
• Initiated process improvements by conducting thorough analyses of existing workflows identifying deficiencies that could be addressed through targeted interventions.
• Championed the adoption of new technologies and tools to improve team productivity, resulting in higher work output with reduced manual intervention.
• Participated in the development of the 2022-2023 budget, prioritizing fiscal responsibility.
• Implemented internal controls to enhance efficiency.
• Assisted in monthly budget forecasting.
• Assisted in creating a cost management system to track monthly expenses.
• Updated procedures to enhance accuracy of workflows.

• Established clear communication channels between finance team members and other departments to ensure accurate information flow during the budgeting process.
• Collaborated with cross-functional teams to identify cost-saving opportunities and improve overall budget performance.
• Simplified the annual budget planning process, reducing time spent on manual tasks through automation techniques.
• Maintained up-to-date knowledge of relevant industry trends, ensuring compliance with fiscal regulations and requirements.
• Developed control models to optimize Treasury operations.
• Supported development of control protocols for operations.
• Participated in the development of internal program focused on fostering organizational growth.
• Guided risk management department leading to 100% recruitment success rate.

• Assisted in budget prep, expenditure review, and budget administration.
• Drove process improvements through the implementation of innovative tools, techniques, and methodologies in budget administration.
• Oversaw purchase orders, material distribution and budget administration.
• Tracked and documented expenses to support budget administration.
• Played a key role in enhancing departmental fiscal responsibility through financial data analysis.
• Contributed to the reorganization of the Maintenance Department.
• Aided in developing historical database reports.
• Participated in financial management tasks.

• Contributed to favorable case outcomes by preparing persuasive legal memoranda and briefs for use in court proceedings or settlement negotiations.
• Analyzed emerging trends in risk management law, ensuring that company practices remained current and compliant with all relevant regulations.
• Facilitated internal audits of corporate policies and procedures as part of a continuous improvement effort aimed at reducing overall levels of exposure to both financial losses and reputational damage.
• Increased organizational efficiency by developing standardized templates for routine contracts, agreements, and other legal documents.
• Contributed to developing the bank's strategic risk management plan.
• Assisted with the implementation and monitoring of risk management protocols.
• Analyzed market trends and risk factors to identify new investment opportunities.
• Prepared monthly reports for senior management and regulatory bodies using treasury operations skills.
• Collaborated with cross-functional teams to align risk management strategies with organizational goals.

• Took part in the development of innovative financial products, enhancing business banking services and their marketing across the commercial network.
• Assisted in devising treasury management strategies that improved cash management, reduced financial risks and ensured regulatory compliance.
• Supported the management of complex financial assets for major clients and played a role in the administration of the trust portfolio, demonstrating strong organizational skills.
• Facilitated market integration for new financial products through strategic planning.
• Increased client satisfaction, driving the bank's growth.
• Facilitated efficient distribution of financial resources.
• Strengthened financial reporting processes, ensuring data accuracy and timeliness for stakeholders.
• Created detailed treasury reports aiding key management decisions.