Summary
Overview
Work History
Education
Skills
Timeline
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Nathalie Gomes

Spring Hill,FL

Summary

Recently certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture, and special collection techniques. Quick to build rapport with patients and adept at helping patients’ anxiety or discomfort. Prepared to launch career in healthcare with reputable organization.

Overview

18
18
years of professional experience

Work History

Phlebotomist

Octapharma Plasma Center
Hudson, FL
07.2022 - Current
  • Excelled in high-pressure situations, maintaining composure, and professionalism during peak hours and emergencies.
  • Verified patient information before specimen collection, while providing excellent customer service.
  • Counseled patients to alleviate fears, explain procedures, and promote cooperation during blood draws.
  • Monitored donor reactions to ensure safety standards were upheld throughout the donation process.
  • Maintained a clean and safe environment by adhering to infection control guidelines at all times.
  • Performed venipuncture and other blood collection procedures by established standards.
  • Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
  • Followed all safety protocols when handling hazardous materials by adhering to infection control guidelines.
  • Mentored newly hired medical personnel in phlebotomy techniques and protocols.
  • Counseled patients to alleviate fears, explain procedures, and promote cooperation during blood draws.
  • Gained experience in setting up, disconnecting, and operating the automated plasmapheresis machine, including daily troubleshooting and maintenance tasks on a daily, weekly, and monthly basis.

Medical Assistant

Access Healthcare, LLC
New Port Richey, FL
07.2022 - 12.2022
  • Assisted physicians in patient care by taking vital signs, obtaining medical history, and preparing patients for examinations.
  • Administered injections, medications, and treatments as directed by the physician.
  • Answered phones, scheduled appointments, and managed patient flow while professionally greeting visitors.
  • Kept examination rooms clean, stocked with necessary supplies, and prepared for incoming patients.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Oversaw patient registration, insurance verification, form completion, and appointment scheduling to maintain operational efficiency.
  • Build strong relationships with patients through effective communication skills that foster trust in clinics' commitment to quality care.
  • Collected, labeled and stored laboratory specimens properly prior to testing.

Phlebotomist

Embry Health
Wesley Chapel, FL
01.2021 - 11.2021
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Verified patient information before specimen collection.
  • Calibrated equipment according to manufacturer specifications.
  • Collected throat and/or nasal swab specimens from patients for diagnostic testing purposes.
  • Used AthenaNet or other software for patient charting and database.
  • Maintained a clean, safe, and organized work environment.
  • Followed all safety protocols when handling hazardous materials.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Prepared specimens for transport to external laboratories.
  • Prepared and packaged specimens for courier transport.
  • Assisted in the preparation of laboratory specimens for analysis and testing.

Phlebotomist

Oak Hill Hospital
Brooksville, FL
01.2019 - 10.2020
  • Built trust and minimized patient discomfort during phlebotomy procedures.
  • Obtained a variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
  • Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers, and self.
  • Labeled blood vials with critical information, like the time of collection, date, and patient name.
  • Maintained a fully stocked phlebotomy cart, carrier, and station.
  • Verified collection orders and communicated discrepancies to nurses.
  • Maintained strict patient privacy and confidential patient information, taking care to meet all HIPAA guidelines and statutes for data security.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.

ER PCT

Mease Countryside Hospital, (BayCare)
Safety Harbor, Florida
05.2016 - 10.2018
  • Collected and labeled blood cultures and blood specimens to prepare for delivery to laboratory.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Assessed patients to identify lacerations, contusions and other physical symptoms in need of further attention.
  • Treated patients suffering from trauma, acute chest pain, respiratory failure and drug overdoses.
  • Communicated with patients to ensure quality of care and develop care plans.
  • Performed 12-leads EKG, Glucose, Bladder Scan, insertion and removal 
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Prepared lab requisitions for perscribed or stat lab specimens during ermergencies.

PCT

Morten Plant Hospital, (BayCare)
Clearwater, FL
01.2014 - 05.2016
  • Obtained the patient's vital signs and reported the results to the staff nurse or physician to note changes from prior measurements.
  • Promoted patient satisfaction by assisting with daily living needs, such as bathing, dressing, toileting, and exercising.
  • Assessed patients to identify lacerations, contusions, and other physical symptoms.
  • Trained in glucose, EKG, bladder scan, Foley catheter insertion, and removal.
  • Promoted a kind, compassionate environment, utilizing active listening, and effective communication skills.
  • Demonstrated effective communication strategies when interacting with patients, families, and staff members.
  • Assisted with pre-operative preparation and post-operative recovery of surgical oncology patients.
  • Maintained accurate documentation of patient assessments, changes in condition, treatments administered and progress notes in electronic health records.

PCT

Rhode island hospital
Providence, RI
05.2007 - 12.2013
  • Assisted with patient admission, discharge, and transfer to maximize facility efficiency.
  • Responded to patient alarms and requests to assess needs, and obtain necessary care for medical and personal concerns.
  • High clinical skills, use of electronic medical recording, and knowledge of HIPAA regulations.
  • Maintained positive relationships with patients, families, physicians, co-workers, and other departments within the hospital and management in creating an enthusiastic working environment.
  • Promoted patient satisfaction by assisting with daily living needs, such as bathing, dressing, toileting, and exercising.
  • Assessed patients to identify lacerations, contusions, and other physical symptoms in need of further attention.
  • Used clinical skills to conduct lab draws, assess vital signs, complete glucose evaluations, and treat pre- and post-operation patients.
  • Adhered to all hospital protocols when dealing with hazardous materials or infectious diseases.

Education

AMT Certification - Phlebotomy

Pinellas Technical College
Clearwater, FL
02-2018

Associate of Science - Paralegal

Community College of Rhode Island
Lincoln, RI

Skills

  • Drawing blood
  • Data entry
  • HIPAA
  • Quality Control
  • Patient Education
  • Colostomy care
  • Organization and planning
  • Speaking clearly
  • Basic Life Support Certification 
  • Acute and rehabilitative care
  • OR and ER experience
  • Blood Withdrawal certification
  • Setting appointments
  • Flow sheet charting skillfulness
  • Extensive ER experience
  • Charting
  • Talent in obtaining/charting vital signs
  • Cultural awareness and sensitivity
  • Interpersonal skills

Timeline

Phlebotomist

Octapharma Plasma Center
07.2022 - Current

Medical Assistant

Access Healthcare, LLC
07.2022 - 12.2022

Phlebotomist

Embry Health
01.2021 - 11.2021

Phlebotomist

Oak Hill Hospital
01.2019 - 10.2020

ER PCT

Mease Countryside Hospital, (BayCare)
05.2016 - 10.2018

PCT

Morten Plant Hospital, (BayCare)
01.2014 - 05.2016

PCT

Rhode island hospital
05.2007 - 12.2013

Associate of Science - Paralegal

Community College of Rhode Island

AMT Certification - Phlebotomy

Pinellas Technical College

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Nathalie Gomes