Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Nathalie Hernandez

Dallas

Summary

I am offering strong foundation in visual aesthetics and eagerness to learn and grow in merchandising environment. Brings solid grasp of consumer behavior and market trends, along with developing skills in inventory management and product placement. Ready to use and develop skills in organization and strategic planning. Versatile administrative and logistics professional with over 7 years of experience in office support, warehouse operations, dispatch coordination, and student services. Skilled in scheduling, communication, data management, and team collaboration. Proven ability to support recruitment and retention efforts, streamline operations, and deliver exceptional customer service. Seeking to contribute organizational and problem-solving strengths to a dynamic, service-oriented team.

Overview

8
8
years of professional experience

Work History

Student Recruitment and Retention Specialist

Harmony Science Academy
08.2022 - Current
  • Promote Academic Programs
  • Coordinate campus tours, informational sessions, and open houses
  • Collaborate with admissions and marketing teams
  • Monitor student engagement and academic progress
  • Provide advising and support services
  • Collect and analyze data
  • Increased student enrollment by 15% through targeted outreach campaigns.
  • Maintained a response time under 24 hours for all prospective student inquiries, improving conversion rates.

Secretary

Harmony Science Academy
09.2021 - 07.2022
  • Managed an average of 50+ calls and emails per day, ensuring timely responses and follow-up.
  • Administrative Support
  • Scheduling and Calendar Management
  • Reception and Communication
  • Record Keeping
  • Office Coordination
  • Greeted and directed 20–30 visitors daily, maintaining a professional front-office environment.

Dispatcher Office Assistant

Do It Now Inc
09.2019 - 09.2021
  • Communication and Coordination
  • Scheduling and Dispatch Support
  • Data Entry and Record Keeping
  • Administrative Support
  • Customer Service
  • Handled routing and rescheduling for 100+ service calls per week with minimal delays.
  • Coordinated dispatches for drivers/technicians daily, maintaining a 95% on-time rate.
  • Responded to an average of 80+ calls and emails per day from clients, drivers, and vendors.

Merchandising Specialist

Best Buy Warehouse
08.2017 - 09.2019
  • Receiving and inspecting Shipments
  • Inventory Management
  • Order Fulfillment
  • Equipment Operation
  • General Warehouse Maintenance
  • Team Collaboration
  • Boosted product visibility and helped increase sales by 20% through strategic shelf placements and endcap displays.
  • Maintained 98% inventory accuracy by conducting regular audits and cycle counts.

Education

Associate of Science - Kinesiology

Texas Woman's University
Denton, TX
12.2027

High School Diploma -

Harmony School of Nature And Athletics
Dallas, TX
06.2016

Skills

  • Administrative & Organizational
  • Communication - English & Spanish
  • Technical & Office Software Proficiency
  • Logistics & Coordination
  • Problem-Solving & Attention to Detail
  • Teamwork & Collaboration

Accomplishments

  • Track- 2nd place in District Meet, 2015
  • 3rd place in Basketball Play Offs, 2016
  • All State Region In Varsity Basketball, 2016

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Student Recruitment and Retention Specialist

Harmony Science Academy
08.2022 - Current

Secretary

Harmony Science Academy
09.2021 - 07.2022

Dispatcher Office Assistant

Do It Now Inc
09.2019 - 09.2021

Merchandising Specialist

Best Buy Warehouse
08.2017 - 09.2019

Associate of Science - Kinesiology

Texas Woman's University

High School Diploma -

Harmony School of Nature And Athletics

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Nathalie Hernandez