Summary
Overview
Work History
Education
Skills
Timeline
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GUERMODE EXILHOMME

Orlando,FL

Summary

Dynamic sales ambassador with a proven track record at MCO Clear, leveraging organizational skills and biometric verification expertise to enhance the travel experience for clients. Adept at multitasking and conflict resolution, I consistently deliver exceptional customer service, significantly reducing travel stress and improving client satisfaction.

Overview

6
6
years of professional experience

Work History

Sale Ambassador

MCO Clear
Orlando, Florida
04.2024 - Current
  • Target, frequent travelers, business people, and anyone who prioritize efficient airport experience, emphasizing how Clear can make their travel smoother.
  • Explain to frequent travelers how Clear lets you bypass the TSA checkpoint by quickly, verifying their identity through biometric scanning, saving valuable time at the airport.
  • If applicable informed potential customers about credit cards that offer clear membership, credit or discount potentially lower the overall cost.
  • Emphasize the time, saving aspect, and how Clear can significantly reduce stress during travel.
  • Explain the process focus on benefits, address concerns, offer a trial.

Banquet Server

Magganio Little Italy
Orlando, USA
07.2023 - 05.2024
  • Set up tables, buffets and service areas to prepare for different types of banquets
  • Cleaned up spills and removed trash to maintain professional appearance of banquet areas
  • Checked on banquet guests multiple times per event to offer excellent customer service

Restaurant Server

Woodfield Country Club
Boca Raton, USA
11.2022 - 04.2023
  • Fine Dining Server
  • Banquet Server
  • Greeted and addressed guest requests to provide timely and personable service
  • Documented guest food and beverage orders and entered information into point-of-sale system

Restaurant Server

Mizner Country Club
Delray Beach, USA
12.2020 - 12.2022
  • Fine Dining Server
  • Banquet Server

Student Intern

Psychiatrist center
West Palm Beach, USA
06.2020 - 02.2021
  • Prepared packets and PowerPoint slides for use in presentations by marketing teams
  • Collected quantitative and qualitative data to develop market studies for clients
  • Assisted in gathering and compiling current market and economic information

Education

FLorida Career College
West Palm Beach, FL
05.2021

Palm Beach Gardens Community High School
FL
05.2014

Skills

  • Organizational Skills
  • Quick Problem Solving
  • Multitasking
  • Reporting and Documenting
  • Server training
  • Service sales
  • Customer service
  • Biometric verification
  • Conflict resolution

Timeline

Sale Ambassador

MCO Clear
04.2024 - Current

Banquet Server

Magganio Little Italy
07.2023 - 05.2024

Restaurant Server

Woodfield Country Club
11.2022 - 04.2023

Restaurant Server

Mizner Country Club
12.2020 - 12.2022

Student Intern

Psychiatrist center
06.2020 - 02.2021

FLorida Career College

Palm Beach Gardens Community High School
GUERMODE EXILHOMME