Summary
Overview
Work History
Education
Skills
Timeline
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Nathalie Martinez

Rockport,TX

Summary

Accomplished Manager at Taco Bell, adept in team leadership and complex problem-solving, significantly enhanced store operations and customer satisfaction. Skilled in staff training and development, with a knack for leveraging computer skills to streamline processes. Demonstrated excellence in customer service, fostering a positive team environment and achieving sales at Golden Chick. Developed management skills in collaborative and fast-paced environments, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.

Overview

4
4
years of professional experience

Work History

Manager

Taco Bell
04.2021 - 04.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

Cashier

Golden Chick
05.2020 - 03.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

Associate of Applied Science - Nursing

Del Mar College
Corpus Christi, TX
2026

High School Diploma -

Rockport Fulton High School
801 Omohundro St, Rockport, Tx 78382
05.2022

Phlebotomist Certfication -

Del Mar College
Corpus Christi, TX
05.2021

Skills

    Team Leadership

    Complex Problem-Solving

    Staff Training and Development

    Customer Service

    Computer Skills

    Phlebotomist skills

Timeline

Manager

Taco Bell
04.2021 - 04.2024

Cashier

Golden Chick
05.2020 - 03.2021

Associate of Applied Science - Nursing

Del Mar College

High School Diploma -

Rockport Fulton High School

Phlebotomist Certfication -

Del Mar College

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Nathalie Martinez