Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
VOLUNTEER WITH ST. VINCENT DE PAUL
Additional Information
Languages
Timeline
Generic

Nathalie Moala

San Pablo,CA

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Associate

Big Lots Stores, Inc.
09.2022 - 10.2022
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Located merchandise across various stores to address customer needs.
  • Logged reports, expenses, receipts, and sales in company database.

Truck Loader

UPS
08.2018 - 08.2018
  • Loaded and strapped shipments into place on trucks.
  • Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
  • Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
  • Maintained clean and functional warehouse space throughout [Number] hour shifts.
  • Reviewed shipping orders for accurate fulfillment.
  • Took inventory of existing and out-of-stock warehouse items.
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Followed all safety and security protocols to minimize risk of injury.
  • Checked accuracy of product packaging and labeling, rectifying any issues.
  • Participated in regular inventory audits to manage stock levels.

Education

GED -

LEAP
RICHMOND, CA
12.2023

Skills

  • Customer Assistance
  • Credit Card Applications
  • Managing Cash Register
  • POS System Operations
  • Inventory Control
  • Team Leadership
  • Credit and Cash Transactions
  • Rewards Programs
  • Sales and Marketing
  • Stocking and Replenishing
  • Hanging Items
  • Available Nights, Weekends and Holidays
  • Returns and Exchanges
  • Strong Communication and Interpersonal Skills
  • Adaptable and Flexible
  • Item Ticketing and Pricing
  • Merchandise Recommendations
  • Engaging with Diverse Customers
  • Customer Service Best Practices
  • Positive Customer Engagement
  • Ability to Lift 40 Pounds
  • Flexible Hours
  • Communications Strategies
  • Revenue Growth
  • Purchase Packaging

Accomplishments

  • Supervised team of 15 clients.
  • Achieved secretarial tasks by keeping forms stocked with accuracy and efficiency.

Affiliations

  • Society of Women Engineers

Certification

  • Woman Of The Week, Ujima Rectory - September 2023

VOLUNTEER WITH ST. VINCENT DE PAUL

st. vincent de paul food and hygiene packaging

Additional Information

i help out in however way is needed.

Languages

English
Full Professional
Spanish
Elementary
Tonga
Full Professional

Timeline

Store Associate

Big Lots Stores, Inc.
09.2022 - 10.2022

Truck Loader

UPS
08.2018 - 08.2018

GED -

LEAP

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Nathalie Moala