Summary
Overview
Work History
Education
Skills
Licenses
Timeline
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Ernesto Morales

Miami,FL

Summary

Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.

Overview

24
24
years of professional experience

Work History

Driver/Operations Manager

Star Marble And Polishing
01.2000 - Current
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.

Owner

Star Marble Polishing
01.2000 - Current
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.

Driver

CAC Fl Medical Center
10.2013 - 11.2017
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.

Education

High School Diploma -

Antonio Mella Pre-Universidad
Cuba
03.1987

Skills

  • Appointment Scheduling
  • Vehicle Maintenance
  • Passenger Assistance
  • Materials Transport
  • Passenger Transportation
  • Inclement Weather Driving
  • Staff Development
  • City and Non-City Driving
  • Transportation
  • Customer Service

Licenses

CDL-Class B with ENDORSEMENT P

Timeline

Driver

CAC Fl Medical Center
10.2013 - 11.2017

Driver/Operations Manager

Star Marble And Polishing
01.2000 - Current

Owner

Star Marble Polishing
01.2000 - Current

High School Diploma -

Antonio Mella Pre-Universidad

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Ernesto Morales