Nathalie Navarro
Salem
Summary
Dedicated healthcare professional with extensive experience in phlebotomy and patient support. Known for strong venipuncture skills and adherence to safety protocols, consistently improving patient satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Phlebotomist
Salem Health - Hospital
Salem, OR
06.2022 - Current
- Collected blood samples using venipuncture and capillary methods, ensuring patient comfort and safety.
- Assisted in training new staff on best practices for phlebotomy techniques and safety measures.
- Implemented process improvements that enhanced sample collection efficiency while minimizing errors.
- Provided exceptional customer service, addressing patient concerns and enhancing overall experience during procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Maintained accurate records of patient interactions and specimen management using electronic health systems such as EPIC.
Dialysis Technician
DaVita
Salem, OR
03.2022 - 06.2022
- Operated dialysis machines, ensuring adherence to safety protocols and operational guidelines.
- Educated patients on treatment processes, improving understanding and compliance with care plans.
- Collaborated with healthcare team to develop individualized patient care strategies, fostering holistic treatment approaches.
- Monitored patient pre-dialysis and post-dialysis vitals and machine performance during dialysis sessions for optimal care delivery.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
- Safely transported, transferred and positioned patients on chairs for treatment.
- Utilized medical software to document and track patient progress.
Infusion Technician
Oregon Oncology Specialists
Salem, OR
06.2020 - 03.2022
- Assisted nursing staff with patient assessments and vital sign monitoring.
- Conducted routine housekeeping duties to ensure a clean and safe environment for patients.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained cleanliness and organization of kitchen dining areas, and pt rooms, promoting a hygienic environment.
- Improved patient satisfaction by providing snacks and drinks according to their dietary needs.
- Offered emotional support during challenging times by providing compassionate conversation and understanding presence during difficult situations.
Sterile Processing Technician
Salem Health - Hospital
Salem, OR
10.2019 - 05.2021
- Inspected and assembled surgical instruments for optimal functionality and readiness.
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
- Verified and maintained proper documents and records for sterilization.
- Picked instruments and supplies for surgeries.
Education
High School Diploma -
Early College High School
Salem, ORCertificate -
Certified NHCO Phlebotomy Training Specialist School
Salem, ORSkills
- Venipuncture
- Patient care
- Sample and specimen collection
- HIPAA compliance
- Quality control
- Health and safety
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Phlebotomist
Salem Health - Hospital
06.2022 - Current
Dialysis Technician
DaVita
03.2022 - 06.2022
Infusion Technician
Oregon Oncology Specialists
06.2020 - 03.2022
Sterile Processing Technician
Salem Health - Hospital
10.2019 - 05.2021
High School Diploma -
Early College High School
Certificate -
Certified NHCO Phlebotomy Training Specialist School