Summary
Work History
Skills
Timeline
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Miguel Lavache

Houston,TX

Summary

As a compassionate and multilingual professional, I am deeply committed to serving others and helping individuals overcome language barriers to find a sense of belonging in their new community. With a strong background in interpreting for refugees and new U.S. citizens, I bring both technical expertise and a heartfelt dedication to making a positive impact on people's lives. I am excited to bring my passion for cultural understanding and my friendly, approachable nature to the Case Manager role at a Catholic charity, where I can help clients navigate their challenges with care, respect, and a genuine desire to see them thrive in a supportive, faith-based environment.

Work History

Associate

Kroger
Houston, TX
  • Delivered exceptional customer service in a fast-paced retail environment, assisting diverse clientele with various needs.
  • Collaborated with team members to maintain store efficiency and ensure a positive shopping experience for customers.
  • Demonstrated adaptability by managing multiple tasks, including inventory management, cash handling, and resolving customer inquiries, enhancing the store's operational success.

Valet Parker

LAZ Parking
, MA
  • Provided professional valet services to high-end clientele, ensuring the safe and efficient management of vehicles.
  • Cultivated strong customer relations, consistently receiving positive feedback for attentiveness and courteous service.
  • Assisted in training new employees, sharing best practices and contributing to the overall success of the team.

Team Member

PGT Custom Windows and Doors
, FL
  • Contributed to the production and assembly of custom windows and doors, ensuring high-quality standards and meeting customer specifications.
  • Worked closely with the production team to optimize workflow and improve productivity, resulting in reduced lead times and increased customer satisfaction.

Service Security Officer

Elite Shield St. Kitts and Nevis
  • Provided security services at various high-profile events and locations, ensuring the safety and security of guests and property.
  • Monitored and controlled access points, conducted regular patrols, and responded to security breaches in a prompt and professional manner.
  • Collaborated with law enforcement and emergency services during incidents, demonstrating strong crisis management skills.

Skills

  • Multilingual Communication: Fluent in French, Haitian Creole, and intermediate English, with basic Spanish knowledge, enabling effective communication in diverse environments
  • Cultural Competence: Deep understanding of cultural nuances and the ability to interact effectively with people from various backgrounds, particularly in legal, healthcare, and social services settings
  • Client Advocacy: Strong advocate for clients, ensuring their needs are met and their voices are heard, especially in situations involving language barriers
  • Problem Solving: Demonstrated ability to handle complex cases and navigate challenging situations, finding solutions that benefit both clients and service providers

Timeline

Associate

Kroger

Valet Parker

LAZ Parking

Team Member

PGT Custom Windows and Doors

Service Security Officer

Elite Shield St. Kitts and Nevis

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