Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Nathalie Soto

Queens,NY

Summary

Highly motivated and committed medical assistant with proven history of superior performance at individual, team and organizational level. Demonstrated ability to enhance patient care through meticulous attention to detail and robust problem-solving skills. Skilled in both clerical and clinical tasks focus in pediatrics patient care, significantly improving patient experience and operational efficiency.



Overview

3
3
years of professional experience
1
1
Certification

Work History

Clinical Receptionist

Pediatric Plaza
Queens, NY
05.2022 - Current

CLERICAL WORK

-Successfully managed scheduling for new and existing patients.

-Experience in greeting and checking in patients, verify insurance and collecting copays.

-Skilled in managing patient records, verifying and input correct patient demographics and information.

-Adept at handling patient inquires, referrals and follow-up calls.

-Experience in handling incoming calls in a polite and professional manner.

CLINICAL WORK

-Conducted pediatric vital sign assessments and recorded accurate measurements in electronics health records.

-Assisted pediatricians in patient examination such as taking patients vital signs and medical history ensuring high quality and accurate documentation.

-Coordinate patients referrals with healthcare provider enhancing the continuum of care for children's.

-Experienced and well-trained preparing, storing and ordering vaccines.

-Assist physician ordering lab test.



Education

Bachelor of Science - Psicology

Universidad Adventista Dominicana
Dominican Republic
03-2015

Skills

  • Front desk operations
  • Interpersonal/costumer service
  • Multitasking and prioritazion
  • Medical terminology
  • Workflow optimization
  • Insurance verifications
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Critical thinking
  • Clinical documentation

Languages

Spanish
Native or Bilingual
English
Full Professional

Certification

  • Certified Medical Assistant (CMA)-Expected April 2025

Timeline

Clinical Receptionist

Pediatric Plaza
05.2022 - Current

Bachelor of Science - Psicology

Universidad Adventista Dominicana
Nathalie Soto