Karolay Garcia
The Bronx,NY
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using ECW appointment scheduling system to manage over 200 patients weekly. Organized and accurate in managing patient flow.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
Work History
Clinical Receptionist
HDR HEALTHCARE NETWORK
06.2022 - Current
- Processed forms required for insurance approvals for scheduled procedures and office visits.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Checked patient insurance, demographic and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
Medical Assistant Receptionist
HDR HEALTHCARE NETWORK
06.2022 - Current
- Explained procedures and discussed test results or prescribed treatments with patients.
- Taught patients about medications, procedures and care plan instructions.
- Register and greet patients and answer multiple phone lines
- Schedule procedures
- Verify Insurance
- Prepare charts
- Knowledge of billing, invoicing and medical records
- Assisting clinical team in delivering high quality professional care while achieving optimal patient satisfaction
Biololgy Laboratoy Assitant
Hostos Community College
01.2017 - 01.2018
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - Psychology
Lehman College of The City University of New York
The Bronx, NY05.2025
Associate of Science - Criminal Justice
Hostos Community College of The City University of New York
The Bronx, NY05.2019
Skills
- Family Applications
- Medical Transcription
- Information Assurance
- EMR Systems
- HIPAA Guidelines
- Front Desk Operations
- Referral Verification
- Completing Insurance Forms
- Active Listening
Languages
Spanish
Native or Bilingual
Timeline
Clinical Receptionist
HDR HEALTHCARE NETWORK
06.2022 - Current
Medical Assistant Receptionist
HDR HEALTHCARE NETWORK
06.2022 - Current
Biololgy Laboratoy Assitant
Hostos Community College
01.2017 - 01.2018
Bachelor of Science - Psychology
Lehman College of The City University of New York
Associate of Science - Criminal Justice
Hostos Community College of The City University of New York
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