Summary
Overview
Work History
Education
Skills
References
Timeline
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Nathalie Soto King

Sacramento,CA

Summary

Experienced in effectively guiding multiple individuals in fast-paced environments, maintaining a calm and composed demeanor. Highly motivated with a strong background in customer service and administrative tasks. Skilled in fostering teamwork, leadership, and motivation, while also excelling in customer relations and building strong relationships. Demonstrates independent decision-making skills and sound judgment to positively contribute to company success. Committed to utilizing training, monitoring, and morale-building abilities to enhance employee engagement and drive performance improvement.

Overview

4
4
years of professional experience

Work History

Program Manager

Army National Gaurd
12.2024 - Current
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Facilitated workshops and conducted one-on-one training to educate Soldiers on subjects including: marriage and family enrichment, building trust and relationships, and guidance for single parents.
  • Improved program efficiency by streamlining processes and implementing time-saving solutions.
  • Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.

Religious Affairs Specialist

Army National Guard
03.2023 - Current
  • Provided spiritual guidance, emotional support and direct care to Soldiers, family members and staff.
  • Applied knowledge regarding crisis interventions to assist in emergency situations.
  • Provided education on mental health topics and resources to clients.
  • Trained in emergency situations with proven techniques, equipment and knowledge of medical and military protocols.

Fleet Administrator

Cisneros Brothers Plumbing
04.2022 - 08.2023
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Worked closely with city personnel in development as an authorized agent in order to pull city permits
  • Coordinated paperwork and inspections required for each type of service to keep workflows running smoothly and to avoid backlog.

Inventory Manager

Thomson Family Plumbing And Rooter
04.2021 - 04.2022
  • Utilized Service Titan software to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.
  • Quickly memorized plumbing materials and tools by name. Learned how they are implemented in the field.
  • Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.

Education

Certificate - Religious Studies

United States Institute of Religious Leadership
Fort Jackson, SC
12.2023

Certificate - Basic Life Support

Workplace Training Solutions Center
Apple Valley, CA
10.2020

High School Diploma -

Oak Hills High School, CA, US
Hesperia, CA
05-2019

Skills

  • Team leadership
  • Customer service
  • Group and Individual Instruction
  • Excel Spreadsheets
  • Data Entry Documentation
  • Communication and Interpersonal Skills
  • Project management
  • Data collection & research
  • Budgeting and resource management
  • Facilitation techniques
  • Event planning

References

  • FORMER MANAGER (CISNEROS BROTHERS PLUMBING)- ISAAC CISNEROS: (951) 275-3996
  • FORMER FIELD MANAGER (THOMPSON FAMILY PLUMBING)- DANIEL GARCIA: (714) 423-1369

Timeline

Program Manager

Army National Gaurd
12.2024 - Current

Religious Affairs Specialist

Army National Guard
03.2023 - Current

Fleet Administrator

Cisneros Brothers Plumbing
04.2022 - 08.2023

Inventory Manager

Thomson Family Plumbing And Rooter
04.2021 - 04.2022

Certificate - Religious Studies

United States Institute of Religious Leadership

Certificate - Basic Life Support

Workplace Training Solutions Center

High School Diploma -

Oak Hills High School, CA, US

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