Nathalin Amaya
Newark,NJ
Summary
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
1
1
Certification
2
2
years of post-secondary education
4
4
years of professional experience
Work History
Team Member
Panda Express
Newark, NJ
12.2025 - Current
- Provided outstanding customer service, fostering positive experiences in a fast-paced, high-volume environment.
- Processed customer transactions accurately and efficiently at the cash register, contributing to smooth operations.
- Served food with attention to portion accuracy and presentation, enhancing overall dining experience.
Retail Associate
The TJX Companies, Inc.
09.2023 - 10.2025
- Delivered high-quality customer service in a fast-paced retail environment.
- Processed returns, exchanges, and payments accurately to ensure customer satisfaction.
- Addressed customer inquiries and resolved issues promptly to enhance overall shopping experience.
Peer Leader, Educational Opportunity Fund Program
Montclair State University
06.2025 - 07.2025
- Balanced multiple responsibilities as Peer Leader and full-time student, ensuring effective time management.
- Guided students in utilizing campus resources and academic support, enhancing their overall experience and engagement.
- Enhanced peer collaboration by organizing team-building activities and fostering positive group dynamics.
- Organized team-building activities to strengthen peer collaboration and foster positive group dynamics.
Banquet Server
Way To Go Staffing
03.2022 - 04.2024
- Coordinated with team members and kitchen/bar staff to ensure timely food and drink service.
- Demonstrated professionalism in high-pressure, formal event settings, contributing to overall guest satisfaction.
- Juggled multiple tasks while maintaining composure in fast-paced banquet environments, ensuring smooth event execution.
Education
Bachelor of Arts - Advertising
Montclair State University
Montclair, NJ, NJ 09.2024 - 07.2026
Skills
- Cash handling
- Native spanish fluency
- Customer communication
- Team leadership
- Basic Graphic Design
Certification
- Mental Health First Aid
National Council for Mental Wellbeing
Credential ID: 263554704 | Issued: 2025-08 | Expires: 2028-08
Timeline
Team Member
Panda Express
12.2025 - Current
Peer Leader, Educational Opportunity Fund Program
Montclair State University
06.2025 - 07.2025
Bachelor of Arts - Advertising
Montclair State University
09.2024 - 07.2026
Retail Associate
The TJX Companies, Inc.
09.2023 - 10.2025
Banquet Server
Way To Go Staffing
03.2022 - 04.2024