Nathaly Calle
Ridgewood,NY
Summary
Customer-focused and dependable associate with skills in sales, identifying customer needs, recommending products, building customer relationships, and handling transactions. Reliable and flexible in the work environment, committed to meeting sales objectives while ensuring customer expectations are met.
Overview
1
1
Language
9
9
years of professional experience
Work History
Beauty Advisor
Ulta Beauty
New York, New York
02.2023 - 04.2026
- Recommended tailored beauty, skincare, hair, and fragrance products based on individual customer preferences
- Provided shade matching, makeup application, and product selection assistance to enhance customer satisfaction
- Conducted personal consultations with customers to identify specific beauty needs
- Processed transactions, returns, and maintained a clean workspace according to company guidelines
Sales Advisor
H&M
New York, New York
10.2019 - 02.2023
- Resolved customer concerns, returns, and complaints according to company guidelines to enhance customer experience
- Processed sales transactions accurately and efficiently to ensure customer satisfaction
- Arranged products on shelves to create an appealing display and polished workspace to maintain an inviting sales floor
Retail Sales Associate
Charlotte Russe
Manchester, NH
08.2017 - 08.2019
- Guided customers in product selections and resolved inquiries, facilitating returns, exchanges, and transactions
- Advertised promotions and store card benefits to customers
- Maintained organized displays and fitting rooms for improved customer experience
Education
High School Diploma -
Manchester School of Technology
Manchester, NH06-2019
Skills
- Product recommendations
- Sales transaction processing
- Customer consultations
- Customer relationship building
- Product knowledge
- Sales and upselling
Languages
Spanish
Native/ Bilingual
Timeline
Beauty Advisor
Ulta Beauty
02.2023 - 04.2026
Sales Advisor
H&M
10.2019 - 02.2023
Retail Sales Associate
Charlotte Russe
08.2017 - 08.2019
High School Diploma -
Manchester School of Technology