Nathaly Mercado

• GS-4
• Collected water samples to test alkalinity, hardness and residual levels.
• Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
• Operated and adjusted controls on equipment to purify and clarify water, process or dispose of sewage and generate power.
• Used coordination and planning skills to achieve results according to schedule.

• Enhanced customer satisfaction by maintaining a clean and organized dining area.
• Streamlined food preparation processes for increased efficiency and reduced waste.
• Collaborated with kitchen staff to ensure timely and accurate order fulfillment.

• Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
• Sorted mail according to order of address appearance for easy access in field.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Maintained records on customers with mail forwarding and change of address requests.

40 Hours/Week

• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Tracked substitutions and informed customers of changes.
• Worked productively with customers to meet order requirements and service expectations.

40 Hours/Week

• Assisted pharmacist by filling prescriptions for 50 customers daily and responding to patient questions regarding prescription and medication-specific issues.
• Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
• Maintained drug inventory levels by ordering necessary medications and supplies.
• Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
• Assisted in preparation, distribution, and storage of pharmaceuticals.
• Counted, measured, and compounded medications following standard procedures.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Stocked, labeled and inventoried medication to keep accurate records.