NATHALY MOREL
New York
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Home Health Aide
Friends & Family Home Care
2023.04 - Current
- Administered medication as directed by physician.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Zone Manager
Belcorp (Esika, L'bel, Cyzone)
2018.11 - 2023.01
- Analyzed and improved performance across zone using sales metrics and performance reports.
- Considered and approved policies to support company initiatives and overall performance.
- Developed reports of zone performance and presented data to upper management.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Business Executive
MAPFRE Insurance
2010.10 - 2017.04
- Developed in-depth knowledge of each client's business through research and regular on-site meetings.
- Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
- Researched, proposed, and implemented vendor agreements to decrease costs and improve services.
- Managed and organized internal communication to hold staff accountable to priorities.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Education
ESL - English As A Second Language (ESL)
City College of New York of The City University of New York, The
New York, NY08.2023
Bachelor of Science - Business Administration
Pontificia Universidad Catolica Madre Y Maestra.
Dominican Republic06.2008
Skills
- Medication Administration
- Client documentation
- Care plan assessment
- Heartsaver CPR AED (CPR AED)
- Issue Escalation
- Relationship Building
- Customer Retention
- Client Relations
- Policy Knowledge
Certification
- Certified Home Health Aide, City College Of New York - 2024
- Certified BLS, American Health Care Academy - 2024
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Home Health Aide
Friends & Family Home Care
2023.04 - Current
Zone Manager
Belcorp (Esika, L'bel, Cyzone)
2018.11 - 2023.01
Business Executive
MAPFRE Insurance
2010.10 - 2017.04
ESL - English As A Second Language (ESL)
City College of New York of The City University of New York, The
Bachelor of Science - Business Administration
Pontificia Universidad Catolica Madre Y Maestra.
- Certified Home Health Aide, City College Of New York - 2024
- Certified BLS, American Health Care Academy - 2024
Similar Profiles
Daisy NavarroDaisy Navarro
Caregiver Attendant at Friends & Family Home CareCaregiver Attendant at Friends & Family Home Care
Maria GuadalupeMaria Guadalupe
Home Attendant at Friends & Family Home CareHome Attendant at Friends & Family Home Care
Hilda Luna LespinHilda Luna Lespin
Lead Coordinator at Friends & Family Home Care ServicesLead Coordinator at Friends & Family Home Care Services