Nathaly Morocho
Patchogue,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Cashier Manager
Resturant
Patchogue, NY
05.2022 - 04.2024
- Managed and trained cashiers on proper cash handling procedures.
- Maintained accurate records of daily transactions, including deposits and withdrawals.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
- Provided guidance and assistance to new hires during the onboarding process.
- Evaluated current processes, identified areas for improvement and implemented solutions accordingly.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Created operational policies and procedures to ensure efficient operations, quality control, and safety standards.
- Provided feedback regarding menu suggestions from customers in order to improve overall dining experience.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Supervised portion control and quantities of preparation to minimize waste.
- Adhered to company food, safety, quality and sanitation policies.
- Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
Education
High School Diploma -
High School Antonio Avila. M
07-2021
Skills
- Communication
- Customer Relations
- Teamwork and Collaboration
- Basic Math
- Flexible and Adaptable
- Leadership
Languages
English
Limited
Timeline
Cashier Manager
Resturant
05.2022 - 04.2024
High School Diploma -
High School Antonio Avila. M
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