Nathaly Risley
San Antonio,TX
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
Work History
Specialist
US Army
Joint Base Elmendorf-Richardson, AK
04.2022 - 11.2025
- Developed training materials to enhance soldier skills and knowledge.
- Assisted in planning and executing strategic operations and initiatives.
- Implemented safety protocols to maintain a secure working environment.
- Participated in ongoing training and compliance activities.
- Coordinated with other departments to ensure efficient workflow processes.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Physician Shadow
U.S Army
Joint Base Elmendorf-Richardson, AK
02.2025 - 11.2025
- Managed patient records and ensured confidentiality protocols.
- Ensured cleanliness and safety in the radiology department environment.
- Greeted patients, verified personal information, and answered questions about procedures.
- Cleaned rooms between patient visits according to infection control guidelines.
- Engaged with patients to gather medical histories and understand concerns.
- Explored various medical specialties through direct observation of practices.
- Maintained confidentiality while handling sensitive patient information and records.
- Observed physician-patient interactions, noting communication techniques and bedside manner.
- Familiarized myself with basic medical terminology used by physicians during consultations and examinations.
- Explored issues surrounding ethical decision making when treating patients with difficult or life-threatening conditions.
- Learned the importance of maintaining accurate records of patient visits, treatments and medications prescribed.
- Gained knowledge about different types of healthcare insurance policies and how they affect patients' options for treatment.
- Developed an understanding of how different departments within a hospital work together to provide quality care for patients.
- Oversaw team of healthcare staff to keep operations in compliance with regulatory and care standards.
Hostess
Texas Roadhouse
Sierra Vista, AZ
05.2020 - 04.2022
- Greeted and seated guests promptly to enhance dining experience.
- Managed reservation system to optimize table turnover and guest flow.
- Maintained cleanliness and organization of dining area during peak hours.
- Handled guest inquiries and concerns with professionalism and courtesy.
- Trained new hostesses on procedures and customer service expectations.
- Greeted guests warmly upon arrival, seating them promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Demonstrated strong interpersonal skills when interacting with customers.
- Managed cash register operations, ensuring proper cash handling and balance.
- Assisted customers with product inquiries and provided recommendations as needed.
- Handled customer complaints professionally, resolving issues promptly to enhance satisfaction.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
Education
Health Sciences
American Military University
Skills
- Team collaboration
- Effective communication
- Knowledge sharing
- Problem solving
- Task organization
- Teamwork and collaboration
- Supervision and leadership
- Calm under pressure
- Multitasking Abilities
- Dependable and responsible
- Communication
Languages
Spanish
Native/ Bilingual
Accomplishments
Army Achievement Medal
Timeline
Physician Shadow
U.S Army
02.2025 - 11.2025
Specialist
US Army
04.2022 - 11.2025
Hostess
Texas Roadhouse
05.2020 - 04.2022
Health Sciences
American Military University