Nathaly Berenice Reyes Vasquez
Garland,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Cashier
El Rio Grande Latin Market
Garland, TX
07.2021 - 08.2022
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Member Service Specialist
Sam's Club
Garland, TX
08.2022 - Current
- Researched discrepancies on member accounts and resolved issues promptly and accurately.
- Excelled in daily credit card application goals.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Strengthened customer retention by offering discount options.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Handled incoming phone calls from members regarding account status or transactions.
Education
High School Diploma -
Garland High School
Garland, TX05-2023
Associate of Science - Criminal Justice
Eastfield College
Mesquite, TXSkills
- Bilingual
- Client services quality
- Analytical mindset
- Customer service representation
- Member relations
- Customer Engagement
- Relationship Building
- Service Sales
- Product Promotion
- Customer support services
Languages
Spanish
Native/ Bilingual
Affiliations
- Working out
- Braiding
- Crocheting
- baking
- Honor student HS
Accomplishments
- Created leadership club in High School
- Certificate of recognition in High School
Timeline
Member Service Specialist
Sam's Club
08.2022 - Current
Cashier
El Rio Grande Latin Market
07.2021 - 08.2022
High School Diploma -
Garland High School
Associate of Science - Criminal Justice
Eastfield College
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