Reliable Translator possessing excellent critical thinking skills and bilingual fluency. Outgoing Political Science student pursuing flexible full time/part-time employment with weekend and evening shift options.
Overview
2
2
years of professional experience
Work History
Translator/Intake Specialist
North Florida Medical Center
Jacksonville , FL
04.2023 - Current
Assisted non-English speaking clients with communication issues.
Interpreted conversations between Spanish-speaking clients and English-speaking staff members.
Conducted initial intake interview to obtain client information, including biographical data, medical history, presenting problem, legal status, and other pertinent information.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Maintained a neat reception area by organizing materials and tidying up.
Social Media Manager
Bodegon Supermarket
Jacksonville, FL
04.2022 - Current
Created engaging content for multiple social media platforms, such as, Instagram and Facebook.
Managed the daily operations of all assigned social media accounts.
Monitored customer comments on various social media channels and responded in a timely manner.
Education
High School Diploma -
Paxon School/Advanced Studies
Jacksonville, FL
05-2032
Associate of Arts - Political Science
Hillsborough Community College
Tampa, FL
Skills
Verbal and Written Communication
Customer Engagement
Client Services
Fluent in Spanish
Intake Assessment
Client Intake
Social Media Strategy
Languages
Spanish
Native/ Bilingual
Timeline
Translator/Intake Specialist
North Florida Medical Center
04.2023 - Current
Social Media Manager
Bodegon Supermarket
04.2022 - Current
High School Diploma -
Paxon School/Advanced Studies
Associate of Arts - Political Science
Hillsborough Community College
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