Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
10
10
years of professional experience
2019
2019
years of post-secondary education
Work History
Crew Member
Chipotle
Glendale, Arizona
09.2025 - Current
Prepared food items according to company recipes and standards.
Assisted customers with menu selections and special requests.
Maintained cleanliness and organization of the dining area and kitchen.
Collaborated with team members during peak service hours to ensure timely service.
Monitored food safety practices to maintain a safe eating environment.
Stocked supplies and ingredients to support daily operations effectively.
Served food quickly for positive guest experiences.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Team Member
Shake Shack
Surprise, Arizona
05.2025 - 10.2025
Provided exceptional customer service in a fast-paced dining environment.
Maintained cleanliness and organization of dining and kitchen areas.
Assisted team members with food preparation and assembly tasks.
Collaborated with staff to ensure efficient workflow during peak hours.
Processed customer orders accurately using point-of-sale system.
Handled food safety practices to ensure quality and compliance standards.
Maintained a clean and organized work area throughout shift.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Collaborated with team members to maximize productivity and efficiency.
Rotated through series of different stations based on team needs.
Built and maintained working relationships with peers and upper management.
Prepared and assembled food items according to established recipes.
Lead Technician
Take 5 Oil Change
Phoenix, AZ
05.2024 - 04.2025
Planned, scheduled, and delegated daily work to team of employees.
Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
Monitored and enforced safety measures to mitigate hazards.
Managed team performance by training, mentoring, disciplining, and motivating employees.
Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
Trained and mentored new technicians on equipment and procedures.
Supervised daily operations and workflow for oil change services.
Sales Associate/manager
GNC - General Nutrition Centres
04.2023 - 04.2024
Managed a team of sales associates, providing guidance and support to improve overall performance.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Organized product displays to attract potential buyers and increase sales conversions.
Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
Motivated and led sales team to achieve performance targets for initial prospect interaction, scheduling, engagement during sales process and closing.
Cultivated a positive work environment that fostered teamwork and motivated employees to excel in their roles.
Collaborated with sales leadership to drive prospecting and enhance engagement through sales promotions.
Lube Technician
Valvoline
03.2022 - 04.2022
Worked as Top-Side technician: changing motor oils of customer’s vehicles
Topped other liquids such as washer fluid and coolant
Aired up their tires
Bottom-Side Technician: change the oil filter and drain the oil assisting topside
Waiter/Server
Pho Saigon Pearl
08.2020 - 01.2021
Greeted customers as they entered the restaurant
Took orders and entered them into the computer system
Cleaned restaurant from open to close
Served the customers their food
Technician
Jiffy Lube
09.2019 - 11.2019
Greeted customers as they arrived
Cleaned windows and vacuumed customers’ vehicles
Changed vehicles’ fluids and air filters
Rotated tires and filled with air
Renovator/Construction
Gardea Design
11.2016 - 05.2019
Renovated homes: bedrooms, bathrooms, and the exterior of the homes