Adaptable, open-minded, analytical accountant seeking employment with a respectable, customer- focused financial institution. Over 20 years of experience in the business sector involving budgeting, projecting, monetary management, and sales. Resourceful Accountant offering 5 years of expertise in examining and analyzing accounting records, financial statements and financial reports to assess accuracy and enforce compliance. Evaluates processes to identify deficiencies and formulate strategy to mitigate risk. Advanced knowledge of accounting principles, standards and best practices. Personable and energetic with an aptitude for client relationship management. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Staff Accountant
Success Mortgage Partners Inc.
Plymouth
10.2024 - Current
Managed monthly financial close process for accurate reporting.
Prepared and analyzed financial statements for compliance.
Reconciled general ledger accounts to ensure accuracy.
Collaborated with cross-functional teams to resolve accounting discrepancies.
Trained junior staff on accounting procedures and software usage.
Implemented process improvements to enhance operational efficiency.
Prepared monthly account reconciliations for bank accounts, credit cards, and other balance sheet accounts.
Managed financial operations, month-end reporting, financial schedules and reconciliations.
Compiled and prepared journal entries to ensure accurate general ledger records.
Generated financial reports for management review including income statement, balance sheet, cash flow statement.
Managed large amounts of financial data using balance sheets, profit and loss reports and online databases.
Processed payroll for employees using advanced payroll software systems.
Ensured compliance with federal and state payroll regulations and tax laws.
Managed employee compensation data and maintained accurate records securely.
Coordinated with HR to update employee information and resolve discrepancies.
Conducted audits of payroll data to ensure accuracy and integrity of information.
Provided support during payroll inquiries from employees regarding paychecks and deductions.
Assisted in the development of payroll policies to enhance operational efficiency.
Processed payroll for over 500 employees bi-weekly, ensuring accuracy of pay and deductions.
Managed multiple tasks simultaneously while meeting deadlines consistently.
Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
Researched and resolved employee payroll questions and issues via email, phone and in person.
Managed accounts receivable processes to ensure timely invoicing and collections.
Reviewed customer accounts for discrepancies and resolved billing issues promptly.
Prepared monthly aging reports to track outstanding invoices and payments.
Established payment plans for clients with overdue balances to facilitate collections.
Assisted in the development of policies to improve cash flow management practices.
Prepared weekly aging reports of accounts receivables for management review.
Coordinated with external auditors during the annual audit process by providing requested documents and responding to inquiries in a timely manner.
Posted financial data in Excel spreadsheets and managed inventory.
Staff Accountant
Rockwell Medical
Wixom
05.2023 - 05.2024
Participated in process improvement initiatives aimed at streamlining existing workflow processes.
Developed, implemented, and maintained internal controls for accounting processes.
Monitored compliance with internal policies and procedures related to financial reporting.
Performed month-end close procedures including accruals, allocations, amortization.
Prepared variance analysis for budget versus actuals for both revenue and expenses.
Drafted ad hoc reports as requested by management in order to analyze business results.
Collaborated with other teams within the organization to ensure accurate data entry into GL systems.
Reviewed and reconciled general ledger accounts to ensure accuracy of financial statements.
Assisted with the preparation of financial statements in accordance with GAAP principles.
Provided guidance on best practices related to the general ledger system setup and maintenance.
Assisted with special projects as assigned by upper management team members.
Monitored cash flow activity to ensure sufficient funds were available for operations.
Maintained fixed asset records and generated depreciation schedules.
Managed daily cash flow including forecasting future cash needs based on historical trends.
Prepared monthly journal entries and performed balance sheet reconciliations.
Processed intercompany transactions in a timely manner according to corporate guidelines.
Ensured compliance with federal, state, and local regulations regarding accounting practices.
Analyzed account variances and identified potential issues.
Reconciled intercompany accounts on a monthly basis.
Researched discrepancies between bank balances and general ledger accounts.
Reviewed and reconciled general ledger accounts for accuracy and completeness.
Analyzed account activity to identify potential errors or inconsistencies.
Assisted in the preparation of financial statements, including balance sheets, income statements, and cash flow statements.
Updated journal entries to ensure accurate reporting of transactions.
Responded promptly to customer inquiries related to billing issues.
Staff Accountant
Outbound Technologies/Actemium Detroit
New Hudson
03.2022 - 03.2023
Invoicing, payroll, internal filing and maintaining of all professional documents
Experience with Ajera and SAP ERP systems, Microsoft Suite, and Microsoft Teams
Maintained withholding tax tables (federal, state, and local), weekly entry into the accounting system and direct deposit processes, payroll tax administration: weekly, monthly, quarterly and annual reports and payments, annual reconciliation and distribution of W-2s and 1099s, 401K administration: annual reporting and record maintenance,
Commission calculations (as required)Maintain cash-flow spreadsheets, provided month end financials for review by the 15th of the following month, developed miscellaneous spreadsheets for efficient information processing, supported strategic and financial planning under the supervision of the
Supported management in developing such additional systems and reports as may be necessary, telephone reception (as required), screening, routing and message taking
Human Resources tasks: New Hire processing and orientation, maintain knowledge with regard to all benefit plans, resolve any/all questions and issues for all employees
Maintained employee personnel files, coordinate updates of employee profiles, maintained annual review process for all employees, process employee updates and terminations
Reconciled company bank statements and bookkeeping ledgers.
Reviewed and reconciled discrepancies in accounts and financial documentation.
Managed financial operations, month-end reporting, financial schedules and reconciliations.
Assessed accuracy, completeness and integrity of corporate financial records.
Filed and remitted taxes for company and clients.
Published financial statements according to preset deadlines.
Monitored and tracked expenses to keep business on track with financial targets.
Processed payroll and reviewed employee liability balances in support of HR objectives.
Secured important financial information using internal controls and database backups.
Performed in-depth analysis of business operations, trends and obligations to complete accurate projections.
Conducted financial analysis and research to advise senior management on forecasting decisions.
Conducted database backups and maintained confidentiality to keep financial information secure.
Collaborated on collecting and assembling financial data to analyze costs on year-to-year basis relative to fiscal planning and budgeting activities.
Analyzed employee expenditures and company budgets to develop strategies to optimize spending.
Adhered to audit standards and requirements by monitoring and improving accounting procedures.
Reported on company assets, liquidity and financial health.
Staff Accountant
Corrigan Oil Company
Brighton
09.2021 - 01.2022
A subsidiary of Corrigan Oil, Corrigan Construction
Day to day accounting duties
Invoicing, billing, bank reconciliation, posting of journal entries
Weekly duties include but not limited to payroll, account management, and systems management
Monthly closing of financials and from time to time inter-company support
Experience with Sage 300 accounting software and Microsoft Suite (Excel, Word, Outlook, and PowerPoint).
Reconciled bank statements and bookkeeping ledgers.
Reviewed and reconciled discrepancies in accounts and financial documentation.
Identified and resolved obstacles to enable continuous workflow.
Adhered to audit standards and requirements by monitoring and improving accounting procedures.
Analyzed employee expenditures and company budgets to develop strategies to optimize spending.
Conducted financial analysis and research to advise senior management on forecasting decisions.
Secured important financial information using internal controls and database backups.
Server/Customer Service Specialist
TSFR Applebees
Howell
02.2018 - 10.2021
Accurate handling of money with zero daily discrepancies
Attentive customer service provider
Consistently achieving monthly sales goals, and guest satisfaction
Immediate creation and successful implementation of any guest concern resolutions
Monitor inventory and fill service area with needed supplies
Volunteer and assist co-workers with their duties
Expert knowledge of Point of Sale software systems and computer systems
Strict adherence to state governing laws and total compliance with all internal corporate regulations
Provide guests with information about local areas, including giving directions
Provide guests with high level customer service before, during, and after their visit
Compliance with all company standards on conduct, job duties, and appropriate workplace mannerisms.
Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Upheld quality control policies and procedures to increase customer satisfaction.
Trained new hires on products and services, best practices and protocols to reduce process gaps.
Led team engagement to assist cross-functional departments and achieve goals.
Key Manager/ Kitchen Manager
Logans Roadhouse
Auburn Hills
05.2005 - 02.2018
Plan and direct staffing, training, and performance evaluations to develop and control sales and labor hours
Direct and coordinate activities involving sales for guests along with guest experience and value
First 6 months of promotion, achieved a decrease in food cost (12% reduction) and decrease in labor hours (9% reduction) to acquire more profitability
Review operational records and reports for project sales and determine profitability based on previous years sales and market trends
Monitor customer preferences to determine focus of sales efforts both on a point of sale and quarterly basis
Prepare store budgets and approve department budget expenditures
Confer or consult with department heads to plan for inventory shortages or overages
Employee management both daily and staffing of store
Resolve customer complaints regarding sales and service
Resolving and preparing schedules or conflict management as it pertained too scheduling
Counting of inventory on weekly basis, with nearly 100% efficiency
Review of P&L sheets, resolving accounts payables and account receivables and it's impact on individual store.
Supervised bank deposits and security procedures to support store opening and closing.
Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
Maximized customer satisfaction by empowering staff to handle customers' issues and deliver top-notch service.
Opened and closed store in absence of senior managers.
Leveraged weekly sales data and forecasts to plan staff schedules and promotions.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Delegated work to staff, setting priorities and goals.
Counted and balanced registers.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Trained, managed and motivated employees to promote professional skill development.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Directed and supervised staff performance.
Evaluated store performance and incorporated feedback to implement improvement plans.
Used Point of Sale register system to complete transactions.
Identified appropriate solutions to minimize issues and quickly solve problems.
Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Coached staff on strategies to enhance performance and improve customer relations.
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Mentored newly hired staff in upselling techniques to improve sales.
Managed 30-50 employees.
Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
Processed credit card payments and counted back change and currency with 100% accuracy rate.
Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
Supported long-term business strategies, generating guest relations feedback for process improvements.
Internship Student
Gwizdala and Associates
Hartland
12.2016 - 01.2018
Collect and analyze data to detect deficient controls, duplicated efforts, extravagance, fraud, or non-compliance with laws, regulations, and management policies as they pertain to GAAP
Report to management about asset utilization and audit results
Inspect account books and accounting systems for efficiency, effectiveness, and use of accepted accounting procedures to record transactions
Examine records and interview workers to ensure recording of transactions and compliance with laws and regulations
Confer with company officials about financial and regulatory matters
Inspect cash on hand, notes receivable and payable, negotiable securities, and canceled checks to confirm records are accurate
Analyzed monthly balance sheet accounts for corporate reporting
Filed tax returns and prepared governmental reports in compliance with strict standards
Maintained integrity of general ledger, including the chart of accounts
Compiled general ledger entries on a short schedule with 100% accuracy
Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting or other tax requirements
Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice for clients
Helped head supervisor with day to day duties including: reviewing documents, finding trends, and balancing budget ledgers, evaluations, and general work with accounts receivable and payables.
Worked well in team environment as well as independently.
Worked with teams to support goals and build experience.
Shadowed staff and learned advanced work.
Learned tenets of professional office behavior and thoughtful collaboration.
Participated in research to support goals and objectives of employer and assigned team.
Assisted in routine research, investigations and special projects to support work of assigned department.