Nathan Bankston
Brandon,FL
Overview
3
3
years of professional experience
Work History
Crew Leader
Bruster's Ice cream
Valrico, FL
06.2021 - 01.2024
- Worked productively as lead or helping team member to drive customer satisfaction.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Gained independent working skills and guided and mentored less experienced team members.
- Mentored newly hired crew members to prepare each for job roles.
- Trained new hires on job duties, safety protocols, and company policies.
- Delegated daily tasks to team members to optimize group productivity.
Crew Member
Xtreme theatres
Riverview, FL
05.2022 - 11.2022
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Resolved customer complaints in a professional manner.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Assisted management with inventory control and stock ordering.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Restocked kitchen supplies including food products and utensils.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
University of South Florida
Tampa, FL05-2027
Timeline
Crew Member
Xtreme theatres
05.2022 - 11.2022
Crew Leader
Bruster's Ice cream
06.2021 - 01.2024
High School Diploma -
University of South Florida