Nathan Biser
Ellijay,GA
Summary
Detail-oriented Customer Service Representative skilled in enhancing client satisfaction and resolving inquiries efficiently. Proven track record in training new staff and collaborating with team members to achieve service goals. Strong problem-solving and time management skills contribute to operational success in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Carpenter
Apex Performance
Blue Ridge, GA
01.2024 - Current
- Provide quality craftsmanship and proper time management to enhance client satisfaction.
- Assist in training new workers on construction protocols and safety standards to improve work efficiency in a safe way.
- Resolve unexpected problems efficiently and effectively.
- Contribute to team performance by collaborating with colleagues to meet deadlines.
Crew Member
Burger King
Ellijay, GA
01.2023 - 12.2023
- Delivered prompt and friendly service to ensure customer satisfaction.
- Maintained cleanliness and organization of work areas in compliance with health standards.
- Handled hundreds of daily cash transactions accurately and efficiently.
- Assisted in training junior staff on menu items and customer service techniques.
Team Member
Arby's
East Ellijay, GA
06.2022 - 12.2022
- Provided high-quality service and support in a fast-paced environment.
- Engaged with customers to create positive dining experiences.
- Managed food preparation and maintained product quality standards.
- Collaborated with team members to meet operational targets.
Crew Member
McDonald's
Woodstock, GA
01.2020 - 06.2021
- Supported daily operations by delivering excellent customer service.
- Participated in training sessions to improve service skills and product knowledge.
- Ensured cleanliness and safety compliance in all areas of the restaurant.
- Assisted with inventory management and stock replenishment.
Education
No Degree - Business
Dalton State College
Dalton, GAHigh School Diploma -
Gilmer High School
Ellijay, GA05.2022
Skills
- Customer service
- Team collaboration
- Problem solving
- Time management
- Cash handling
- Carpentry
- Communication
- Accountability
- Willingness to learn
- Training staff
- Food preparation
- Inventory management
- Service protocols
- Operational standards
Timeline
Carpenter
Apex Performance
01.2024 - Current
Crew Member
Burger King
01.2023 - 12.2023
Team Member
Arby's
06.2022 - 12.2022
Crew Member
McDonald's
01.2020 - 06.2021
No Degree - Business
Dalton State College
High School Diploma -
Gilmer High School