Nathan Bisson
Sales Professional
Hillsbrough,NH
Summary
I have been selling my whole life. Through high school worked at a 3000 sqft Florida flea market store. While building spray booths I would get to know the customer and sell upgrades. Teaching survival and coaching people showed ultimately we are selling ourselves. You have to understand your client to understand their needs to sell. It's not a sale it's a relationship. I have built and designed new construction HVAC systems. I built spray booths for Yachts to Robotics across New England. I do start conversations with people just about anywhere.
Overview
25
25
years of professional experience
Work History
Health and Life Coach
Back To Life, LLC
Hancock, NH
10.2012 - Current
- Sold 6-12 month self investment programs.
- Strived to eliminate high-risk behavior through education, diet, exercise, stress reduction and clean living for clients.
- Developed care plans and agendas for clients based on individual health concerns and advised on specific diet and exercise plans.
- Promoted available resources and connected individuals with services.
- Identified process improvements in day-to-day functioning of department.
- Led planning and achievement of goals and objectives consistent with agency mission and philosophy.
Successful through creating client relations with trust and understanding. Empowering them to achieve more.
Store Manager
Mother's Hardware
Marlborough, NH
11.2017 - 11.2020
- Generated repeat business by delivering exceptional customer service and positive engagement.
- Increased sales over 20% in 2018.
- Achieved profit margin increase from 42% to 50% in 2019.
- Facilitated procurement of profit margin increase while decreasing inventory by 10%.
- Expanded contractor accounts by 33%.
- Recruited staff members who brought talent, enthusiasm and experience to skilled team of sales associates.
- Managed all aspects of store operations during COVID-19 pandemic.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Engaged and interacted with customers to create positive shopping experiences and drive revenue.
- Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Retail Department Manager
Home Depot
Rochester, NH
01.2016 - 01.2017
- Managed a $4,000,000 sales department with positive growth.
- Certified lift equipment operator / Trainor.
- Educated employees in successful selling methods and encouraged cross-selling to drive revenue.
- Coached 8 to 10 sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Worked on committees such as Voice of the Associate.
- Oversaw multiple departments including Hardware, Lumber and Paint.
Spray Booth Installer
Spray Booth Services And Equipment Sales
Amherst, NH
08.2011 - 08.2015
- Managed and oversaw new installations meeting all customer specifications and timeline.
- Conveyed all job site requirements and safety concerns with General contractors.
- Followed all safety procedures and maintained work safe practices.
- Maintained and repaired spray booths and equipment throughout Northeastern United States.
S.E.R.E. Instructor
US Air Force
Spokane, WA
01.1999 - 12.2007
- Train and operate in the eight geographic disciplines of Temperature, Arctic, Dessert, Tropic, Coastal, Open Sea, Urban and Captivity.
- Provide direct support in Personnel Recovery programs through preparation, planning, execution and adaptation.
- Perform and instruct basic, advanced and emergency military parachuting.
- Organize and conduct SERE training activities and instruct on the use of related equipment.
- Trained qualified airmen in six month rigorous survival, evasion, resistance and escape.
Education
High School Diploma -
Gulf High School
New Port Richey, FL06-1998
Associate of Science - Survival Science Instruction
Community College of The Air Force
Spokane, WA04-2001
Health & Life Coaching
Integrated Institute of Nutrition
New York, NY07.2012
Skills
- Relationship building
- Product and Service Sales
- Team leadership and management
- Mathematical aptitude
- POS systems
- Training and mentoring
- Microsoft Excel
- Microsoft Office
- Vendor management
- Inventory Procurement
- Well-being u
Timeline
Store Manager
Mother's Hardware
11.2017 - 11.2020
Retail Department Manager
Home Depot
01.2016 - 01.2017
Health and Life Coach
Back To Life, LLC
10.2012 - Current
Spray Booth Installer
Spray Booth Services And Equipment Sales
08.2011 - 08.2015
S.E.R.E. Instructor
US Air Force
01.1999 - 12.2007
High School Diploma -
Gulf High School
Associate of Science - Survival Science Instruction
Community College of The Air Force
Health & Life Coaching
Integrated Institute of Nutrition