Nathan Blazo
Northville
Summary
Dedicated and hardworking professional with strong customer service skills, exceptional multitasking abilities, and effective time management. I consistently strive to provide customers with a positive, personalized, and memorable experience. Known for maintaining a calm and friendly demeanor in fast-paced environments, and committed to exceeding expectations through reliable and attentive service.
Overview
3
3
years of professional experience
Work History
Athletics Ticket Office Student Manager
Grand Valley State University
Allendale
08.2024 - 05.2025
- Led ticket operations for all home soccer games, ensuring efficient setup, sales, and teardown.
- Supervised ticket office staff during game days, ensuring efficient workflows and exceptional fan service.
- Handled guest list and player comps, verifying IDs and tracking all entries.
- Maintained detailed game-day ticket reports and attendance logs for compliance.
Athletics Ticket Office Assistant
Grand Valley State University
Allendale
08.2022 - 05.2025
- Processed thousands of ticket orders in person and over the phone while providing top-tier customer service.
- Used AudienceView ticketing software for event setup, sales tracking, and reporting.
- Ensured compliance with NCAA and university protocols involving ticket sales and event access.
- Supported crowd flow and entry processes to enhance the fan experience.
Inside Sales Intern
HexArmor
Grand Rapids
05.2024 - 08.2024
- Prospected and qualified leads using Salesforce and LinkedIn Sales Navigator.
- Increased lead engagement and follow-up completion by streamlining task management.
- Collaborated across departments to improve sales pipeline efficiency and reporting.
- Contributed to business process improvements by sharing insights from customer interactions.
Education
Bachelor of Business Administration - Marketing
Grand Valley State University
Allendale, MichiganSkills
- Team leadership
- Customer service and sales
- CRM expertise
- Guest relations
- Adaptability
- Problem solving
- Lead generation
- Prospecting
References
References available upon request.
Timeline
Athletics Ticket Office Student Manager
Grand Valley State University
08.2024 - 05.2025
Inside Sales Intern
HexArmor
05.2024 - 08.2024
Athletics Ticket Office Assistant
Grand Valley State University
08.2022 - 05.2025
Bachelor of Business Administration - Marketing
Grand Valley State University
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