Exceptionally Qualified Auto Detailer with passion for providing great customer service and outstanding results. Expert in interior reconditioning and polishing and dedicated to exceeding expectations.
Overview
15
15
years of professional experience
Work History
Automotive Detailer
Toyota Of Gladstone
Gladstone, Oregon
04.2011 - Current
Prepared, washed, waxed and cut/ buffed vehicles to meet Toyota Certified Used Vehicle standards using rotary and DA polishers as well as a variety of chemicals and compounds including acids and iron decontaminates {13 Years}
Restored interior of vehicles to like new appearance using a variety of industry standard tools and equipment including Steam Cleaners/Hot Water Extractors and Ozone Machines {13 years}
Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards. {13 years}
Applied additional dealer markups including Paint Protection Coatings and Interior Fabric/Vinyl Leather treatments as well as Paint Protection Film to door edges and door cup areas {10 years}
Facilitated the organization of shop work and daily tasks as well as generating customer work as needed
Charged with opening and closing all Detail Department work orders using the Reynolds and Reynolds computer system {8 years}
Responsible for accurately calculating technician pay and bonuses by balancing timecards {8 years}
Tasked with reporting final department numbers and department forecasts to upper management using Excel {8 years}
Prior experience with shift scheduling for detailing department technicians
Experienced in interviewing, assessing and training potential detail department technicians/new hires.
Experienced in ordering supplies/inventory for the shop as needed including sourcing modern chemicals and equipment