Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nathan Carlson

Boca Raton,FL

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager of Fulfillment

Ellie Vail Jewelry
Boca Raton, FL
10.2023 - Current
  • Fulfilling Orders: Achieved a 2.4% reduction in order errors over three months, ensuring a streamlined and accurate order process.
  • Website Sales & Analytics: Optimized backend website operations by managing weekly sales campaigns, and conducting in-depth product performance analysis to enhance traffic, boost conversions, and maximize revenue.
  • Guidance: Demonstrated leadership by mentoring team members, promoting best practices, resolving operational challenges, and fostering a collaborative, results-driven work environment.
  • Inventory Management: Expertise with software such as Shopify, which is used to receive and audit incoming inventory to correlate with the product on hand.
  • Customer Service: Utilized Gorgias to provide responsive support, addressing issues with damaged items, returns, and shipping discrepancies, to enhance customer satisfaction.

Server/Food Runner

Kemper Lakes Golf Club
11.2022 - 07.2023
  • Excelled in a dynamic, social environment, leveraging strong communication skills to interact effectively with club members and team members.
  • Provided high-quality customer service in the clubhouse, taking orders, coordinating with kitchen staff, and ensuring timely meal delivery to members.

Bag Drop Attendant

Kemper Lakes Golf Club
04.2022 - 07.2022
  • Cultivated a welcoming atmosphere by engaging with members and staff, enhancing satisfaction, and improving club operations.
  • Managed golf cart maintenance, supported rangers, and oversaw course closing for a seamless member experience.

Education

Bachelors of Business Administration - Finance

Florida Atlantic University
Boca Raton, FL
05-2027

Skills

  • Skills:
  • Communication skills
  • Marketing tactics
  • Teamwork and collaboration
  • Sales strategies
  • Customer service
  • Interests:
  • Stock market
  • Snowboarding
  • Basketball
  • Country music

Certification

The Sigma Chi Fraternity, Lambda Tau Chapter

.

  • Promoted and supported the operational efforts to raise funds for the Huntsman Cancer Foundation by designing and executing engaging events that encouraged student participation and donations
  • Developed creative strategies to enhance awareness and foster a sense of community, driving both enthusiasm and financial support for the foundation's mission

Timeline

Assistant Manager of Fulfillment

Ellie Vail Jewelry
10.2023 - Current

Server/Food Runner

Kemper Lakes Golf Club
11.2022 - 07.2023

Bag Drop Attendant

Kemper Lakes Golf Club
04.2022 - 07.2022

Bachelors of Business Administration - Finance

Florida Atlantic University

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Nathan Carlson