Nathan Cooper
Norwalk
Summary
I work at a Mcdonald's and Mickey Mart. I was a tem member at both businesses and was a stocker at the Mickey Mart. Also, was a team member at the Mcdonald. There are a few months of work experience under my belt in the customer service field. I am able to work in a face pace environment and keep up with the business of the work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
McDonald's
01.2024 - Current
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Team Member
Mickey Mart
06.2022 - 10.2022
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
- Boosted sales with effective product recommendations based on customer needs and preferences.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Streamlined checkout process, accurately handling cash transactions and maintaining balanced registers.
- Supported store management with various administrative tasks, such as scheduling and recordkeeping.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Ensured store presentation met company standards by arranging displays attractively and keeping shelves wellstocked.
Education
High School Diploma -
Norwalk High School
Norwalk, OH05.2023
Certificate - Information Technology
EHOVE Adult Career Center
Milan, OH05.2023
Skills
- Cash Handling
- Equipment Operation
- Cleaning
- Workplace Safety
- Troubleshooting
- MS Office
- Self-Directed
- Attention to Detail
- Decision-Making
- [Type] Software Proficiency
- Teamwork and Collaboration
- Task Prioritization
- Verbal Communication
- Organization and Time Management
- Dependable and Responsible
- Organization
Certification
Certiport Device, Management, and configuration
Certiport Network Security
fishing, working with computers, workingout
Fishing is one of my favorite hobbies. I find it to very very calming and relaxing. Working with computers is another pastime and works well with my future career path. Working out helps me to be healthy and fit for any job that requires lifting heavy objects.
Timeline
Team Member
McDonald's
01.2024 - Current
Team Member
Mickey Mart
06.2022 - 10.2022
High School Diploma -
Norwalk High School
Certificate - Information Technology
EHOVE Adult Career Center
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