Nathan Curtis
Lewisburg,TN
Summary
A seasoned Field Supervisor from Gagecon, I excel in operations planning and team leadership, enhancing project efficiency by over 30%. My expertise in quality control and fostering key relationships has significantly boosted client satisfaction, demonstrating a commitment to excellence and strategic project execution.
Work History
Field Supervisor
Gagecon
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Met with customers to resolve issues and build productive relationships.
- Planned and scheduled field activities according to set timelines and order of operations.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
- Established clear performance metrics for team members, providing regular feedback to encourage continuous improvement.
- Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
- Enhanced team productivity with thorough training sessions on safety protocols and daily task management.
- Implemented best practices in field operations to ensure consistency across all projects under supervision.
- Facilitated collaboration between cross-functional teams to improve project outcomes and maintain a cohesive work environment.
- Investigated issues and developed effective solutions.
- Kept teams on task to complete milestones on time.
- Contributed to business growth by identifying new opportunities for expansion in the local market.
- Provided exceptional mentorship to junior staff members, fostering professional growth and development within the team.
- Evaluated performance and progress, and made proactive adjustments.
- Completed site checks and leveraged computerized applications to document or record findings.
- Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
Education
Elecectricity
05.1993
Skills
- Field operations
- Schedule coordination
- Task delegation
- Operations planning
- Project monitoring
- Quality control
- Schedule development
- Site preparation
- Site management
- Subcontractor management
- Logistics management
- Strategic planning
- Progress reporting
- Environmental awareness
- Work order review
- Technical expertise
- Key relationship management
- Technical support
- Regulatory compliance
- Site documentation
- Location auditing
- Operational planning expertise
- Safety and hazard management
- Decision-making
- Team leadership
- Hand and power tool operation
- Customer relations
- Worker supervision
- Construction safety
- Following instructions
- Field inspection
- OSHA compliance
- Site inspection
- Preventive equipment maintenance
- Employee training
- Effective communication
- Work monitoring
- Safe operating procedures
- Job planning
- Commercial construction experience
- Construction management
- Worker training
- Multi-project coordination
- Self control and integrity
- Stress tolerance
- Equipment operation
- Relationship building
- Blueprint reading
- Assignment delegation
- Loading and unloading trucks
- Dependable and hardworking
- Attention to detail
- Site safety
- Safety oversight
- Basic mathematics
- Forklift operation
- Site maintenance
- Employee motivation
- Supply ordering
Accomplishments
I started in Telecommunications in 1997. I worked my way up from ct1 to ct5 in 18 months. I’ve done installs, service calls, outages, head-end, line work and cable construction. I entered into leadership and since then, I have taken on multiple projects form complete system upgrades and system redesigns. I’ve planned and coordinated aireal and underground construction for residential and commercial. I’ve pulled on call for 911 and outage restoration for 25 years. I’ve lead, supervised, and trained teams.
Timeline
Field Supervisor - Gagecon
Marshall County High School - , Elecectricity
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