Open To Work
NATHAN DANIELS
Kuna
Summary
Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Enterprise Account Manager
Ericsson
Boise
12.2021 - 02.2024
- Managed enterprise customer accounts to ensure client satisfaction and retention.
- Collaborated with cross-functional teams to develop tailored solutions for clients.
- Conducted regular business reviews to assess client needs and service effectiveness.
- Developed strategic account plans to drive long-term growth and engagement.
- Facilitated contract negotiations to align services with customer requirements.
- Leveraged CRM systems to track account activities and customer interactions.
- Built strong relationships with key stakeholders to foster collaboration and trust.
- Built strong business consulting relationships within assigned accounts to maintain consistency in planning and implementation of high-value solutions.
- Resolved customer inquiries quickly while maintaining high levels of customer satisfaction.
- Established a network of partners to increase the reach of enterprise offerings.
- Maintained accurate records of all client interactions using CRM software.
- Provided guidance on pricing models and negotiated contracts with large customers.
- Collaborated with cross-functional teams including sales, marketing, product development, and engineering to develop customized solutions for enterprise clients.
S&B Business Account Manager
Hewlett-Packard
Boise
09.2016 - 12.2021
- Managed client relationships to ensure high satisfaction and retention.
- Developed strategic account plans for key business clients.
- Conducted regular business reviews to assess client needs and solutions.
- Coordinated product demonstrations and presentations for clients.
- Analyzed market trends to inform account strategies and offerings.
- Maintained detailed records of client interactions within the CRM system.
- Developed and maintained strong relationships with clients to ensure customer satisfaction.
- Managed sales funnel effectively and forecasted requirements across multiple industry accounts.
- Used CRM database to track referral and appointment data.
- Tracked financial data to determine effectiveness of different marketing and account management strategies.
- Organized and improved both long selling cycles and short-term revenue opportunities to effectively capture quarterly revenue.
- Responded promptly to customer inquiries via phone, email, or in-person meetings.
- Resolved customer complaints regarding sales and service.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
Owner
VELVET INVASION SOUND
Boise
01.2005 - 04.2016
- Original sound production; creation, editing, mastering for website, video, film
- Pro Tools, Logic Pro, Mac OS, Photoshop, Final Cut Studio suite
Education
Southern Regional High School -
Southern Regional High School
02.1989 - 06/1993
Skills
- Account management
- Customer retention
- Contract negotiation
- CRM systems
- Strategic planning
- Business consulting
- Client engagement
- Market analysis
- Sales forecasting
Certification
CRM: Office Suite, Salesforce, Microsoft Dynamics 365, Outreach, Zoom, Tableau
Market research and competitive Analysis
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$60000/yr - $200000/yrTimeline
Enterprise Account Manager
Ericsson
12.2021 - 02.2024
S&B Business Account Manager
Hewlett-Packard
09.2016 - 12.2021
Owner
VELVET INVASION SOUND
01.2005 - 04.2016
Southern Regional High School -
Southern Regional High School
02.1989 - 06/1993