Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathan DeMeno

Restaurant General Manager
Plano

Summary

Motivated, people driven professional with over 5 years of customer service and leadership experience seeking a Sales Consultant position at Toyota of Plano. Well versed at building rapport, understanding customer needs, and driving results through consultative selling and team collaboration.

Overview

6
6
years of professional experience

Work History

General Manager

Zalat Pizza
03.2022 - Current
  • Directed day-to-day operations for a high volume location with 15+ employees, maintaining top tier customer service and retention.
  • Developed and executed local marketing and upselling strategies that boosted store sales by 12% whithin 2 periods.
  • Conducted regular team training on service and product knowledge to drive customer satisfaction and repeat business.
  • Performed profit & loss analysis to align performance with financial targets and business goals.
  • Championed a positive sales culture, leading to consistent 5-star customer reviews, and strong team morale.

Shift Lead

Zalat Pizza
12.2021 - 03.2022
  • Led frontline staff during peak hours, ensuring fast paced service and quality standards.
  • Handled customer concerns and provided timely solutions to increase satisfaction and loyalty.
  • Took initiative in upselling premium items and introducing promotional products.
  • Earned promotion to General Manager due to leadership, reliability, and sales initiative.

Sales Floor Lead

Best Buy
02.2019 - 12.2020
  • Upsold product warranties resulting in top sales performer recognition for 8 months continuously.
  • Fulfilled customer orders with speed and accuracy, while maintaining service excellence.
  • Maintained department organization, and optimized team workflow.
  • Recognized by management for reliability and attention to customer needs.

Education

GED -

Plano Senior High School
Plano, TX
05-2022

Skills

  • Customer Relationship Management
  • Consultative & Solution Based Selling
  • Persuasive Communication
  • Sales Metrics Tracking
  • Goal Setting & Self-Motivation
  • Conflict Resolution & Objection Handling
  • Microsoft Office & Basic CRM Software
  • Inventory & Product Knowledge Presentation
  • Scheduling, Training & Team Coordination
  • Financial Literacy & P&L Management

Timeline

General Manager

Zalat Pizza
03.2022 - Current

Shift Lead

Zalat Pizza
12.2021 - 03.2022

Sales Floor Lead

Best Buy
02.2019 - 12.2020

GED -

Plano Senior High School

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