Summary
Overview
Work History
Education
Skills
Technical Coursework And Lab Exposure
Timeline
Generic

Nathan Derbidge

Wellington,USA

Summary

Cybersecurity student at the University of Southern Maine with academic and lab experience in networking, Windows Server administration, security fundamentals, and technical troubleshooting. Seeking an entry-level IT support, help desk, systems support, or cybersecurity internship role where I can apply hands-on coursework, troubleshooting skills, and customer service experience.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Walgreens
Skowhegan, USA
07.2024 - 09.2024
  • Assisted customers, operated the register, processed transactions, and supported daily front-end store operations.
  • Communicated with customers and coworkers to answer routine questions, complete assigned tasks, and maintain an organized front-end area.

Customer Service Associate

Hannaford
Skowhegan, USA
07.2021 - 09.2021
  • Provided customer service through cashiering, bagging, cart retrieval, and other front-end responsibilities.
  • Supported customers and team members while maintaining store organization and completing assigned shift duties.

Education

Bachelor of Science - Cybersecurity, Computer Science

University of Southern Maine
88 Bedford Street, Portland, ME 04101
12.2026

Skills

  • Cybersecurity fundamentals
  • Network troubleshooting
  • Software troubleshooting
  • Technical communication
  • Decision-making
  • Professional demeanor

Technical Coursework And Lab Exposure

Systems & Networking: Completed coursework and labs involving Windows Server 2019, Active Directory user/group management, basic Group Policy, file sharing and permissions, VLANs/subnetting basics, network troubleshooting, log review, and network traffic analysis. 

Security: Gained academic exposure to vulnerability scanning, firewall and IDS/IPS concepts, hardening recommendations, threat reporting, disk imaging, and Windows artifact/log review. Tools included Nmap, Burp Suite, OpenVAS/Greenbone, Nessus, Snort, OPNsense, Wireshark, Autopsy, and FTK Imager.

 Programming & Data: Completed coursework involving Java, Python, SQL/PostgreSQL, file I/O and data handling, object-oriented programming, data structures, and basic machine learning concepts.

Timeline

Customer Service Associate

Walgreens
07.2024 - 09.2024

Customer Service Associate

Hannaford
07.2021 - 09.2021

Bachelor of Science - Cybersecurity, Computer Science

University of Southern Maine
Nathan Derbidge