Nathan Dover
Crown Point,IN
Summary
To obtain a challenging position to grow within.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
22
22
years of professional experience
Work History
Residential Recycle Driver
Republic Services
12.2019 - Current
- Service recycle in assigned routes
- Maintain pre and post trips of assigned truck
- Maintain customer service with customers in assigned routes
Territory Sales Representitive
Herc Rentals
05.2017 - 11.2018
- Grow business in assigned territory
- Maintain relationships with current accounts
- Making successful cold calls by phone and in person
- Maintain CRM of any potential leads
Store Manager
O’Reilly Auto Parts
05.2016 - 05.2017
- Store Operations
- Money handling
- Build and maintain commercial customer relations
- Inventory control
Residential Business Development Consultant
Protection One Security
09.2015 - 06.2016
- Residential/ Small business Security Consultations
- Product Presentations
- Door to door customer sales
- Business Partnerships for residential sales
Xfinity Home Specialist
Comcast Cable
08.2014 - 07.2015
- Residential Security Consultations
- Product Presentations
Police Officer
Indiana University Police Dept.
07.2009 - 04.2014
- Enforce Federal, State, and Local Laws
- Enforce University Policies
- Provide Protection to Staff, Faculty and Students
- Protect University assets
Reserve Police/Code Enforcement Officer
City of Lake Station
10.2007 - 07.2009
- Enforce Federal, State, and Local Laws
- Handled complaints of violations of City Ordinances
- Served as Patrol car when needed
- Assisted Mayor with day to day activities
Assistant Manager
Advance Auto Parts
08.2004 - 12.2005
- Handle Customer Complaints
- Balance registers and make deposit for closing
- Train new employees
- Assist customers with the best customer service possible
Education
Diploma -
Wheeler High School
06.2002
Bachelor of Science - Information Technology
University of Phoenix
Tempe, AZSkills
- Microsoft Office
- Windows
- Salesforce
- Customer service
- Decision-making
- Staff training and development
- Sales techniques
- Sales management
- Negotiation
Affiliations
Member, International Union of Teamsters Local #142
Summary of Strengths
- ~ Strong Work Ethic ~ Flexible ~ Reliable ~ Ready to Learn ~ Helpful
- ~ Customer Service ~ Conflict Resolution Skills
Timeline
Residential Recycle Driver
Republic Services
12.2019 - Current
Territory Sales Representitive
Herc Rentals
05.2017 - 11.2018
Store Manager
O’Reilly Auto Parts
05.2016 - 05.2017
Residential Business Development Consultant
Protection One Security
09.2015 - 06.2016
Xfinity Home Specialist
Comcast Cable
08.2014 - 07.2015
Police Officer
Indiana University Police Dept.
07.2009 - 04.2014
Reserve Police/Code Enforcement Officer
City of Lake Station
10.2007 - 07.2009
Assistant Manager
Advance Auto Parts
08.2004 - 12.2005
Diploma -
Wheeler High School
Bachelor of Science - Information Technology
University of Phoenix