Nathan Drath
Manawa,WI
Summary
Dedicated professional with extensive experience in customer service and team leadership. Expertise in analyzing market trends and refining product offerings to enhance customer satisfaction and drive revenue growth. Committed to cultivating long-lasting client relationships.
Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Overview
36
36
years of professional experience
Work History
Farm/Sales Manager
Own Business
Ogdensburg, WI
06.2010 - Current
- Developed and implemented sales strategies to drive revenue growth and expand market presence.
- Led a team of sales representatives, providing mentorship and guidance to achieve performance targets.
- Analyzed market trends and customer feedback to refine product offerings and improve customer satisfaction.
- Cultivated relationships with key clients, enhancing loyalty and increasing repeat business opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Head Bartender
Pine Tree Supper Club
New London, WI
01.1993 - Current
- Trained and mentored junior bartenders on cocktail preparation and customer interaction.
- Developed seasonal drink menus, incorporating local ingredients to enhance guest experience.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Established strong relationships with suppliers to ensure quality product availability and pricing.
- Enhanced customer satisfaction through personalized service and prompt resolution of issues.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Cabinet Maker
Own Business
Manawa, WI
05.1990 - 06.2010
- Crafted custom cabinetry and furniture pieces to meet client specifications and design requirements.
- Utilized woodworking tools and machinery to ensure precision in fabrication and assembly processes.
- Mentored junior cabinet makers on best practices for craftsmanship and safety protocols.
- Developed innovative techniques to enhance efficiency in production workflows and reduce material waste.
- Collaborated with clients to conceptualize designs, incorporating feedback into final products for satisfaction.
- Implemented quality control measures to ensure durability and aesthetics of finished cabinetry projects.
- Read and interpreted design plans to understand project specifications.
- Worked with clients to design and construct custom cabinets based on needs and preferences.
- Coordinated with suppliers for prompt delivery of materials.
- Increased customer referrals by consistently exceeding expectations through exceptional attention to detail and personalized service.
Education
No Degree - Cabinets And Construction
NWTC
Green Bay, WI08-1991
Skills
- Staff training and supervision
- Attentive service
- Taking inventory
- Customer service
- Suggestive selling
- Social media marketing
- Retaining information
Timeline
Farm/Sales Manager
Own Business
06.2010 - Current
Head Bartender
Pine Tree Supper Club
01.1993 - Current
Cabinet Maker
Own Business
05.1990 - 06.2010
No Degree - Cabinets And Construction
NWTC