Nathan Eichmann
Shelby Twp,Michigan
Summary
Dynamic and detail-oriented professional with a strong work ethic and exceptional customer service skills honed at Jax Kar Wash. Proven ability to enhance customer satisfaction through efficient service and quality control. Adept at multitasking and team collaboration, ensuring a positive experience for every client while maintaining a clean and organized environment.
Professional car detailing specialist with experience delivering high-quality vehicle cleaning and maintenance. Strong focus on team collaboration and achieving results, consistently reliable and adaptable to changing needs. Expertise in interior and exterior cleaning, polishing, and protective treatments, valued for thoroughness and precision in all tasks. Known for strong work ethic and positive attitude, enhancing both team dynamics and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Car Wash Detailer
Jax Kar Wash
01.2023 - Current
- Improved overall car wash efficiency with meticulous attention to detail in each task.
- Promoted repeat business through exceptional customer service and attention to individual needs.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained a clean and organized work environment for efficient service delivery.
- Assisted in training new employees, ensuring they were knowledgeable about company procedures and safety guidelines.
- Improved customer satisfaction by providing efficient and thorough car wash services.
- Ensured a positive customer experience through attentive listening, addressing concerns, and resolving issues in a professional manner.
- Ensured quality results for customers by closely inspecting each vehicle before releasing it from the car wash area.
- Maintained positive relationships with returning customers through friendly interactions while efficiently processing transactions at the cashier station.
- Demonstrated excellent time management skills by effectively juggling multiple tasks during peak hours and ensuring timely service for each customer.
- Collaborated with other employees to ensure optimal workflow during busy periods of operation.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Cleaned and polished vehicle interiors and exteriors to high standards.
Server
Olive Garden Restaurant
03.2021 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Jets Pizza Employee
Jets Pizza
09.2020 - 03.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
Utica High School
Utica, MI05-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Service prioritization
- Team collaboration
- Order accuracy
- Quality control
- Excellent customer service
- Reliability and punctuality
- Efficient cleaning techniques
- Safety procedures
- Customer Service-oriented
Timeline
Car Wash Detailer
Jax Kar Wash
01.2023 - Current
Server
Olive Garden Restaurant
03.2021 - 12.2022
Jets Pizza Employee
Jets Pizza
09.2020 - 03.2021
High School Diploma -
Utica High School
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