Nathan Eldridge
New Albany,IN
Summary
Dedicated Service Specialist bringing resourcefulness and strong military background combined with exceptional customer service and organizational skills. Approaches each service issue with analytical, level-headed approach to identify needs, resolve problems and maximize customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
AIR TRANSPORTATION SPECIALIST
United States Air Force, USAF
04.2019 - 04.2021
- Achieved safety and efficient military transport of cargo and passengers
- Executed established procedures for loading passengers and potentially hazardous cargo with focus on safety
- Managed logistics for air transport of medical equipment and food to facilitate timely delivery
- Secured cargo and mail on pallets to meet various aircraft configurations
- Inspected hazardous cargo, including chemicals and weaponry and accompanying documentation
- Directed and participated in cargo loading and unloading to ensure completeness of load and even distribution of weight
- Validated load plans, cargo cleanliness and transportation documentation
- Estimated freight and postal rates to track shipment costs and weights
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Operated different MHE including forklifts, 60k tunners, and towing vehicles.
RAMP SERVICES SPECIALIST
United States Air Force, USAF
04.2021 - 07.2023
- Operated staircase trucks, baggage conveyors, 60k tunners, forklifts, and government owned vehicles on the flightline at Joint Base Andrews in addition to aiding in passenger movements of high ranking officials.
MOVER
Two Marines Moving
07.2021 - 11.2021
- Loaded and unloaded customer belongings onto truck and other vehicles safely and securely
- Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit
- Ensured customers' satisfaction by providing excellent customer service throughout the entire moving process.
- Operated forklift in the warehouse to move and store household goods.
PASSENGER SERVICE SUPERVISOR
United States Air Force, USAF
01.2022 - 08.2022
- Oversaw forklift and security operations
- Led and aided in passenger movement and baggage pallet uploads
- Ensured missions were conducted on time and coordinated in advance.
Reconnaissance Trainee
Air National Guard
08.2023 - Current
- Learned new materials, processes, and programs quickly.
- Underwent intensive physical and mental training at Air Force Assessment and Selection at JBSA Lackland, TX with 81% attrition.
- Survival training.
- Airborne Parachutist training at Fort Moore, GA.
- Team-based mission set that also improved leadership skills.
Education
Some College (No Degree) - Logistics And Materials Management
Community College of The Air Force
Montgomery, ALHigh School Diploma -
Pulaski County Senior High School
Dublin, VA05.2018
Skills
- Problem-solving abilities
- Proven leadership abilities
- Highly adaptable
- Customer relations
- Adaptive team player
- Foreign diversity skills
- Leadership Qualities
Certification
- Airborne qualified
- CPR certified
Accomplishments
- Aided in movements of top government, including foreign officials.
- Advanced Scuba Certification.
- Fifteen hours flight time for private pilot certification.
Timeline
Reconnaissance Trainee
Air National Guard
08.2023 - Current
PASSENGER SERVICE SUPERVISOR
United States Air Force, USAF
01.2022 - 08.2022
MOVER
Two Marines Moving
07.2021 - 11.2021
RAMP SERVICES SPECIALIST
United States Air Force, USAF
04.2021 - 07.2023
AIR TRANSPORTATION SPECIALIST
United States Air Force, USAF
04.2019 - 04.2021
Some College (No Degree) - Logistics And Materials Management
Community College of The Air Force
High School Diploma -
Pulaski County Senior High School
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