Member of the Seattle Cascades Drum & Bugle Corps from 2013-2018 as a trumpet player I exemplified the image of a premier performer and was selected as Brass MVP twice, in 2014 and 2016 I lead the corps by example and countless skills I have applied to professional life
Nathan Ellis
Kenmore,WA
Summary
Results-driven professional with extensive experience in Operational Management and Team Leadership. Proven expertise in implementing strategies that enhance productivity and customer satisfaction, alongside staff development initiatives. Strong analytical and communication skills, with a commitment to continuous learning and adaptation to new environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Bartender
Dreadnought Brewery
Monroe, WA
01.2026 - Current
- Delivered exceptional customer service in fast-paced brewery environment.
- Managed multi-table service, ensuring timely food and beverage delivery.
- Trained new servers on menu knowledge and service standards.
- Collaborated with kitchen staff to optimize order accuracy and efficiency.
Assistant General Manager
Stanfords Restaurant & Bar
Seattle, WA
09.2024 - 12.2025
- Enhanced guest satisfaction by managing front-of-house operations and staff performance.
- Facilitated timely vendor payments by ensuring accurate account coordination and invoicing.
- Coordinated with several suppliers, vendors, and contractors to ensure timely delivery, quality, and maintenance
- Monitored alcohol inventory to ensure compliance with regulations and track variances.
- Resolved customer complaints swiftly, significantly boosting overall satisfaction ratings.
- Utilized financial reports to guide budget decisions and optimize resource allocation.
- Created training programs to elevate staff performance and service quality.
General Manager
Wenspok Companies
Ellensburg, WA
02.2019 - 08.2024
- Coordinated with suppliers, contractors, and vendors weekly with regards to deliveries, maintenance, and cost saving
- Achieved consistent year-over-year sales growth through strategic operational enhancements.
- Directed operations for high-volume restaurant, managing 40–50 employees effectively.
- Optimized P&L performance by analyzing monthly results and implementing cost strategies.
- Developed labor schedules aligned with sales forecasts and financial targets.
- Controlled inventory weekly, minimizing food costs and waste significantly.
- Ensured compliance with food safety standards and brand requirements consistently.
Education
Political Science and Government
Central Washington University
Ellensburg, WA06-2019
Skills
- Supplier coordination
- Vendor management
- Staff management
- Inventory control
- Staff training/development
- Administrative management
- Recruitment and termination
- Team leadership expertise
- Operations management
- Budget control
- Customer service excellence
- Issue resolution
- Proficient in Microsoft Word, PowerPoint, & Excel
- Process improvements
Accomplishments
- Top 200 GM 2023 (Global) - The Wendy's Company. Evaluated on speed of service, sales increase, transaction increase, customer satisfaction, Food Safety Audit scores, systems usage, and more.
Certification
- Certified Training Manager November 2023 - The Wendy's Company - certified as a Training Restaurant by Wendy's. Achieved all metrics needed, including outstanding speed of service, high customer satisfaction scores, highest possible scores for food safety audits, and for franchise and corporate WDRVs (Wendy's Done Right Visits).
- Washington Food Handler's Card
- Washington MAST Permit
- Servsafe Certification
Interests
Timeline
Server/Bartender
Dreadnought Brewery
01.2026 - Current
Assistant General Manager
Stanfords Restaurant & Bar
09.2024 - 12.2025
General Manager
Wenspok Companies
02.2019 - 08.2024
Political Science and Government
Central Washington University