Nathan Garcia
Tigard
Summary
Skilled Maintenance Technician /Advisor adept at interpreting blueprints, developing schedules and overseeing team operations. Well-versed in managing workflow and delegating tasks to meet objectives. Offering 3+ years of repair and maintenance expertise with proven history or hard work and dependability. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Service Advisor /Maintenance Technician
Save On Tires
04.2020 - 03.2024
- Examined service history and provided initial inspection of vehicle to identify issues.
- Welding exhausts and reinforcements on vehicles to maintain rigidity when compromised.
- Disassembled motors and installed parts to repair vehicles in working order.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Strengthened communication skills through regular interactions with others.
- Cultivated interpersonal skills by building positive relationships with others.
- Collaborated with Technician members to stay current on inventory levels, complete accurate orders, and resolve team issues.
- Delivered prompt service to prioritize customer needs.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Collected parts and returned items to correct shelf locations and arranged displays to promote sales.
- Reduced wait times with efficient coordination of service tasks among technicians.
- Delivered services to customer locations within specific timeframes.
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Sought ways to improve processes and services provided.
- Suggested additional services to customers in order to meet upsell goals.
- Supported overall team success by assisting coworkers with complex customer inquiries and providing backup during peak periods.
- Trained staff on operating procedures and company services.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
- Developed estimates by costing materials, supplies, and labor.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Maintained high customer satisfaction standards to meet or exceed targets.
Box Handler
UPS
04.2020 - 06.2021
- Utilized barcode scanning devices to accurately track the movement of boxes throughout the warehouse facility.
- Maintained positive working relationships with colleagues, fostering a supportive and efficient team dynamic within the warehouse setting.
- Enhanced warehouse efficiency by implementing strategic box handling techniques.
- Helped train new employees in safe practices and warehouse procedures.
- Maximized storage space utilization with effective box placement in designated areas.
- Collaborated with team members to streamline box handling processes, resulting in increased productivity levels.
- Assisted management in maintaining an organized warehouse environment through regular housekeeping tasks and debris removal efforts.
- Contributed to company cost savings by minimizing damaged goods through careful handling and proper stacking techniques.
- Received recognition for outstanding performance in adhering to strict deadlines during periods of high shipment volumes.
- Operated various material handling equipment, such as pallet jacks to safely transport heavy or oversized boxes throughout the facility.
- Followed safety protocols while working efficiently.
- Facilitated smooth operations with accurate labeling and documentation of box contents.
- Strapped items down over protective padding to secure throughout transportation.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Portland Community College
Portland, OR06.2020
Skills
- Service Estimates
- Product Recommendations
- Mechanic Skills
- Handling Customer Complaints
- Service Scheduling
- Technical knowledge
- Customer Service
- Strategic sales knowledge
- Computer Skills
Racing Cars, Building Computers, Video Editing, Graphic Design
Over the past four years, I have actively participated in track events within the automotive industry, primarily specializing in the distribution and installation of tires and performance parts. This engagement has allowed me to both generate supplementary income and pursue my passion for competitive racing. At the age of 14, I initiated my journey in computer assembly, gradually enhancing its components to cater to my interests in video editing and graphic design. Through six years of self-directed learning, I have cultivated proficiency in these disciplines. Furthermore, I've leveraged my skills to provide graphic design services for website development and YouTube content creation, in addition to producing and editing personal entertainment videos featured on Instagram.
Timeline
Service Advisor /Maintenance Technician
Save On Tires
04.2020 - 03.2024
Box Handler
UPS
04.2020 - 06.2021
High School Diploma -
Portland Community College
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