Nathan Gleason

• Assisted her with living needs to maintain self-esteem and general wellness.
• Sat with her to deliver emotional support and companionship.
• Assisted with dressing guidance, grooming, meal preparation and medication reminders.
• Engaged her in meaningful conversation, socialization and activity while providing personal care assistance.
• Provided safe mobility support to help her move around personal and public spaces.
• Assisted her with self-administered medications.

As the Concessions Manager at the Chelmsford Center for the Arts I was in charge of all things pertaining to the Concessions Program. I ordered alcoholic and non alcoholic inventory, kept track of that inventory through weekly counts, cultivated relationships with vendors, and bartended most events.

• Greeted customers and helped with product questions, selections and purchases.
• Took part in weekly meetings to discuss and pitch advertising ideas and marketing campaigns to drive in business by exposing our brand to events such as toy and comic conventions.
• Helped customers complete purchases, locate items and join reward programs.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Maintained clean sales floor and straightened and faced merchandise.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Opened and closed store independently and prepared nightly bank drop for manager.
• Balanced and organized cash register by handling cash, counting change and storing coupons.
• Routinely posted higher end items on store's eBay page and followed through with data entry pertaining to said sales.